Switchboard Admin / Skakelbord Administrateur

Kern doel van die pos:
Professionele en effektiewe eerste ontvangs van kliënte (intern & ekstern)
Minimum Vereistes:
Graad 12;
Toepaslike ondervinding binne ontvangsarea sal as aanbeveling dien.

Vaardighede:
Goeie kommunikasie- en taalvaardighede in Afrikaans en Engels;
Sterk administratiewe vermoëns;
Rekenaarvaardig (Word & Excell);
Interpersoonlike vaardighede;
Kliëntediens.

Verantwoordelikhede:
Effektiewe ontvangs, verwysing en hantering van navrae;
Effektiewe hantering van oproepe;
Hantering van pos;
Hantering van algemene administrasie;
Verseker netheid van ontvangs;
Hanteer en verseker toegangsbeheer.

Main purpose of the position:
Professional and effective first customer receipt (internal & external)
Minimum Requirements:
Grade 12;
Appropriate experience in reception area will serve as recommendation.

Skills:
Sound communication and language skills in Afrikaans and English;
Strong administrative abilities;
Computer literate (Word & Excel);
Interpersonal skills;
Customer Service.

Responsibilities:
Effective receipt, referral and handling of queries;
Effective call handling;
Handling of mail;
Management of general administration;
Ensure neatness of reception;
Handle and ensure Access Control.