Supervisor

Duties & Responsibilities of a Supervisor:

Overseeing overall operation of the restaurant/ take-away
Ensuring quality standards of food and PEDROS Standard Operating Procedures are maintained
Overseeing and managing stock control, purchasing and orders
Dealing with customer complaints and maintaining customer service levels of the restaurant/ take-away
Maximizing profitability and meeting sales and GP% targets, including motivating staff to do so
Managing staff including discipline and work rosters.
Work within a team and drive the restaurant/take-away forward
Ensuring compliance with health and safety regulations

Requirements:

Restaurant and Fast-Food Service experience. Minimum 2-year related experience required
GAAP or Micros experience and knowledge
Management skills
Organizational skills
Customer Service and good verbal communication skills
Problem-solving skills