Solutions Engineer - Johannesburg

As a Solutions Engineer – Point of Sale, you will be the master of your craft, ensuring seamless and efficient setup, configuration, and optimisation of Point of Sale systems for our customers' needs.
Your expertise in data management, precision, and system configuration will play a crucial role in enhancing functionality and user experience for clients.


Who we areYoco was founded in 2015, and has since processed over R100 billion in digital payments for over 200,000 businesses in South Africa.
We're breaking down barriers and unlocking economic opportunities that enable people to thrive.
We have over 330 team members across our key hubs in South Africa and the Netherlands, all with a bias for boldness, and a passion for simple, progressive solutions.
We believe in uniting different people to solve hard problems together.
Our mission of making society more equal takes a variety of people, with different backgrounds and points of view, so we can keep building solutions that work for and include everyone.
Yoco is growing, and as we grow we have compelling challenges ahead of us.
Growing means we're enabling more self-employed people and businesses to thrive every day.
It also means that ambitious problem-solvers with big ideas are challenged, stimulated and will thrive at Yoco.
We don't stop pushing, we break things to rebuild, we challenge ourselves and each other.
We're constantly evolving — and we're doing it fast.
Grow With Us.


About the teamAt Yoco, our Solutions Team plays a vital role in empowering entrepreneurs to succeed.
The solutions team is dedicated to ensuring the systems they build are highly functional and tailored to the client's needs.
They must be very thorough in their backend setup, and the collaboration with installers likely ensures seamless integration.


The opportunityStep into the spotlight as the Maestro of Restaurant Tech, the visionary who brings 'Table by Yoco' to life.

Picture this: you're meticulously crafting digital menus that tantalize taste buds, ensuring every tap and swipe is a seamless experience.

You'll conjure flawlessly calibrated hardware, ensuring every component sings in perfect harmony.
Beyond the setup, you're the trusted confidante, the empowering mentor who guides restaurateurs to culinary digital mastery.
You're not just a solutions engineer; you're the conductor of a high tech culinary orchestra.


In a typical week, you will:System Setup & Configuration: Build and customize menus, products, recipes, modifiers, and variants to meet business needs.
Optimization & Efficiency: Utilize Yoco's Table POS solution, crunch and analyze data to structure POS systems effectively.
Conduct system walkthroughs and training sessions: Ensure merchants can confidently use the Table POS system, mainly on the back end setup side.
Hardware Configuration & Setup: Set up POS terminals, network devices, payment devices, and QA testing of these setups.
Solution Design: Meet with clients virtually or onsite to understand the restaurant flow and needs to put together the best setup for the client.
Seamless handover: Be able to handover the setups to the installer team to complete the full rollout of every configured system.


About You3+ years of experience in a Setup or Configuration role: Ideally in payments, fintech, POS systems, building menus, recipes, and stock and inventory. Strong communicator: You can break down complex concepts into simple, actionable guidance for merchants.
Experience in a product-led organization: Especially in POS, banking, finance, fintech, or IT systems support.
Solid understanding of networks: WiFi, and internet connectivity, with the ability to set up network equipment following well-structured guides.
Experience in data handling: Stock control, and system configuration.
Self-motivated and proactive: You take initiative and demonstrate resilience under pressure.
The ability to work on multiple projects at once. Attention to detail: With a methodical and analytical approach to setup and management.
The people we're looking forWe're looking for people who want to grow and have a thirst for learning.
And as Yoco grows, we hope they stay with us for the long-term.
Building solutions for a more equal society is a daunting task—and it's not for everyone.
We never stop pushing, we break things to rebuild, and we challenge ourselves and our teammates.
We start over, we constantly evolve — and we do it fast.
We know that it's just the right kind of meaningful madness for our kind of visionary human.
So, who are you?
You're someone who resonates with our mission and our values, and you're relentlessly effective in your execution.
You're a curious problem-solver with a passion for doing good.
You're bright, grounded, experimental, and bold.
You play open cards and get stuck in.
You're not afraid of change.
You close the loop.
At Yoco, we laugh, embrace each other's quirks, and support one another's growth, all while staying authentic.
If this sounds like your kind of challenge, apply below and come grow with us.
Find out more about who we are here.


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