Short-Term Insurance Administrator / Representative

Minimum Requirements:Grade 12 / MatricExperience (3+ Years in industry)NQF4 qualifications and creditsRE5 Exam passedClass of Business completed for STI Personal and Commercial linesNQF5 passed for STI (Highly advantageous)Experience on SANTAM online system (Highly advantageous)Product specific training completed with main players in insurance industry: Santam, Old Mutual, Momentum (Previously Alexander Forbes), Bryte etc. (Highly advantageous) Responsibilities:Make- and receive calls to clientsDo- and follow through amendments to client policiesEvaluate cover to avoid under insuranceAdvise on claims under what section covered on policiesInvolvement with claims intermediary service (Client satisfied)Manage unpaid premiumsEvaluate rates online-items and negotiate premiumsPolicy renewalsCompleteness and accuracy of Record-of-AdviceFit & Proper-, FAIS, FICA and Code of Conduct compliantGrow portfolio by up- and cross sellingBuild relationships (Trust) with clients Key Skills and Competencies:Strong administrative skillsGood verbal- and written communication skills at all levelsComputer literate in Microsoft office and internetSelf-discipline and time managementPunctualityMeet deadlines