Services Manager

Excellent communications & relationship building skillsManaging of staff and client needsFeedback to clients daily with regards to delivery and order statusWork strictly according to company policies and proceduresControl direct expenses and temp manpowerMacro managing of the operational departmentsIndustrial relations & RecruitmentEnsure all deadlines are met with regards to customer and client demandsAbility to manage a plan weekly fleet of collections, deliveries and volume outputDaily Communication/meetings with staffMust have experience within the commercial industry warehousing and inventoryMonitor and plan accordingly on production and receiving schedulesQuality and accuracy inspections of picking and packing of relevant productsEnsure compliance to customer order requirements and spec’sOwn transport with Code 8 (B) licenseCompliance and execution to all safety rule and regulationMonitor and manage shift patterns and punctualityShould have financial understanding based on budgets, forecasts, wages and invoicingCompiling of daily, weekly and monthly reportsCompliance to operational KPI’s site specific
Minimum Qualifications requiredMatric /Grade 12Computer literate: MS packageMinimum 5 years’ warehouse / logistics’ and inventory management experienceRelevant qualifications for warehouse management as well as Sig Sigma and SHERQ.3 Years retail experienceJDE,SAP,ORICLA experience
Other
1. Diver's license and own transport
2. Must be able to work flexible hours
3. Understand information analytically.
4. Forklift License
Character Traits
1. High energy levels
2. Self-motivated
3. Team player
4. Relationship builder and maintainer
5. Positive outlook
6. Good time management
7. Ability to take ownership
8. Excellent planning skills
9. Highly organized and deadline driven
Evaluation Criteria:
1. Must be able to work without direct Supervision on Clients site
2. Must be computer literate, Excel intermediate. Competency will be tested.
3. Must be able to compile reports
4. Good communication skills
5. Must be able to work overtime on short notice
6. Attention to detail and accurate recording of information is key requirements of the positions
7. Working experience in Production / Warehouse Areas will be advantage
8. Working experience in Receiving and Issuing of stock is a prerequisite.
9. Needs to have strong problem solving skills.