Job Description Following the continued growth of our customer base, Darktrace is looking to add a solutions engineer to our team in South Africa.
This fast-paced, technical and customer-facing role supports our sales teams in ensuring customer needs are met.
The position is senior and requires travel to our Johannesburg office 3 days per week.
Responsibilities You will use your expertise to provide technical pre-sales and post-sales support, partnering with Account Executives and Customer Success Managers to drive revenue growth and further the adoption of our products.
You'll be the go-to technical point of contact between clients, partners and internal teams, providing expertise on our cybersecurity solutions to become a trusted advisor to our clients.
Work alongside sales teams in meeting with clients regularly through the full end-to-end sales processes, being accountable for the delivery of Proof of Value engagements.
Present Threat Intelligence Reports and advice to a variety of audiences, from technical teams to C-level Executives.
Design and build custom client integrations and define solution architectures.
Qualifications Applicants should come from a technical background with established sales-engineer experience in pre-sales/post-sales engagements.
An avid interest in cybersecurity and strong knowledge of network and security devices/systems (e.g., Cisco, Juniper, Firewalls, IDA, IPS, SIEM) as well as TCP/IP and common networking protocols is preferred.
Excellent interpersonal skills (written and verbal) and the ability to share complex technical information in a compelling way.
The ability to work as part of a team in an innovative and fast-paced environment while delivering to deadlines.
The ability to build long-lasting business relationships.
Benefits 23 days' holiday + all national public holidays Additional day off for your birthday Medical insurance Life insurance Employee Assistance Program #J-*****-Ljbffr