Senior Product Manager - Retention

We are looking for a Senior Product Manager to help drive M-KOPA's mission of building transformative lifetime financial partnerships with our customers.This role offers the opportunity to drive significant customer and business impact through the implementation and iteration of critical engineering systems, internal tooling, and business processes.
You'll work with talented cross-functional teams including engineers, data scientists, analysts, designers, and commercial stakeholders across multiple countries. About UsWe foster a low-ego environment where diversity, innovation, and collaboration drive both commercial growth and social impact.
Our team values psychological safety and takes a discovery-first approach to problem solving.
You'll be empowered to make data-driven decisions and clear cases for prioritization of solutions in a domain that you have a high degree of ownership over.
We are looking for a technical and/or analytical PM for this role — if you have a fondness for engineering and/or you love digging into data, you might be a good fit!
In this role, you would be responsible for:Owning the strategic direction and evolution of critical engineering systems and business processes
Working with engineers to drive continuous improvement in our systems' capabilities
Partnering with data scientists and analysts to understand user needs and implement novel methodologies
Getting feedback from customers and customer care teams to understand customer pain points
Analyzing data to understand the largest areas of opportunity for further improvements
This is a fully remote role and will include travel across our different markets and working within the UTC -1 through UTC+3 time zones.
Your application should demonstrate:5+ years of product management experience
Strong technical and/or analytical skills, including the ability to conduct your own complex data analysis
Proven ability in solving technical and/or analytical problems
Ability to work with diverse, distributed teams across multiple countries
Strong interpersonal, communication, and collaboration skills
Experience in data-driven decision making and strategy development
Experience with agile methodologies and cross-functional team leadership
Nice to have: Experience with data science models
If the above is of interest to you, please apply.
Why M-KOPA?At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training.
We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility.
Join us in shaping the future of M-KOPA as we grow together.
Explore more at m-kopa.com.

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