Senior Network Engineer

Critical Requirements - Skills, Experience & Qualifications Matric or Grade 12 CCNA, CCNP Collaboration (voice track) Forti NSE 6 Secure Wireless LAN / FCP - Secure Wireless LAN Administrator 2/3 years firewall experience. Valid drivers license and own reliable vehicle At least 5 years experience delivering Network Security Services in a customer environment. Excellent Communication and Interpersonal skills. Primary Role Accountabilities Implementation, maintenance, monitoring and management of networking infrastructure and capability (hardware and software solutions). Analyzes and solves common and complex network problems through reasoning, troubleshooting and innovative thinking. Develops and maintains a professional working relationship with the clients and client end-users in support of the Service Delivery Manager. Liaises with 3rd party vendors to resolve escalated incidents, problems and queries. Maintains service and quality levels according to of the company business standards, processes and procedures. Creates and updates documentation related to installation procedures and troubleshooting of network incidents. Communicates oral or written feedback and technical information to all levels of end-users and customer IT management.