Senior Manager

Job Classification Job Family Information Technology Career Stream It Application Development Leadership Pipeline Manage Managers FAIS Affected Job Purpose To manage a portfolio through multiple teams with a medium term strategic horizon.
Job Responsibilities Ensure that all individual and department results are delivered within budget to deadlines this is crucial in order to maintain high standards of service and client satisfaction.
Deliver services on client expectations and Nedbank standards by ensuring the Service Level Agreement, Operational level agreements, contractual agreements, and project schedules are met as stipulated this will ensure we uphold our commitments but also strengthens our reputation for reliability and excellence.
Operationalise Divisional Strategy by ensuring all supervisors and first line managers understand and prioritize work in alignment to Divisional Strategy this will help to achieve goals more efficiently and cohesively Managed Financial and Business ResultsEnsure that all individual and department results are delivered within budget to deadlines Ensure budget targets are met by effectively executing and complying to Divisional billing requirements and target Ensure that transparent transfer pricing for provision of products and services for the business area are being followed through Activity Justified Transfer Pricing (AJTP) model (aligned to GT service model) by establishing costs, prices and conditions Ensured that all individual and department results were delivered within budget to deadlines Delivered services to client expectations and Nedbank standards Quality projects / processes / systems delivered on time and were fully aligned to Nedbank's business requirements Provided agreed information, resources, professional advice and strategic contribution (on time, in budget, within quality standard) Managed Stakeholder Relationships Ensure that professional solutions delivered within agreed parameters and timelines Ensure that Professional solutions demonstrate a balance of best of breed and return on investment for the client Enable the building of commercially viable relationships with clients by providing quality advice to clients Managed Internal Processes Operationalize Divisional Strategy by ensuring all supervisors and first line managers understand, and priorities work in alignment to Divisional Strategy Empower First line managers and effective performance measures that are empowering and aligned to strategy by clearly defining their roles and responsibilities Ensure professional field is leveraged to enable strategy and that proposed solutions related to field are embedded in strategy Select appropriate professional frameworks, methods/ supporting technologies in line with Agreed Architecture and expected return on investments Manage multiple assets through the development, implementation, review of strategies and planning for area   Job Responsibilities Continue People Specification Essential Qualifications - NQF Level Advanced Diplomas/National 1st Degrees Preferred Qualification Tertiary Qualification/ formal accreditation in Professional field MMP/SMP / MM  or equivalent BSC Computer science BComm Information Technology Post graduate management qualification MBA Essential Certifications ITILTalent nurturing or equivalentMMP/SMP / MM or equivalent Technical Knowledge Multi stack technology environment, SAP SaaS Cloud (Fieldglass, Ariba, SuccessFactors)  SAP PaaS – Business Technology Platform  Integration between SAP and non-SAP technologies  General understanding of solution architecture principles and patterns Minimum Experience Level 6 to 8 years line management10 years IT Industry experience Technical / Professional Knowledge Budgeting Business administration and management Change management Client service management Communication Strategies Diversity management Employee training/development Financial Accounting Principles Governance, Risk and Controls Principles of project management Relevant regulatory knowledge Stakeholder management Strategic planning Talent management Workforce planning Business writing skills Management information and reporting principles, tools and mechanisms System Development Life cycle(SDLC) ITIL IT Architecture General Communication Skills Joint application development Organisational structure Influencing IT Assets management processes Behavioural Competencies Building Partnerships Facilitating Change Inspiring others Business Acumen Building partnerships Driving for Results Selecting Talent --------------------------------------------------------------------------------------- Please contact the Nedbank Recruiting Team at +27 860 555 566