Thompsons Travel is looking for an Emergency / After-Hours Senior Consultant, who has experience in client servicing and has outstanding customer service skills.
Suitable candidates will service the after-hours facility.ResponsibilitiesManage your time effectively while delivering expertise to travellers.Be process driven.Show respect to clients, colleagues, and suppliers.Adhere to our company values.Work well under pressure.Resolve urgent matters and offer alternative solutions in a timely manner.Work independently.Previous experience in after-hours is essential.RequirementsMinimum 5 years in a corporate travel environment.Online proficiency and experience.Working knowledge of Excel and other MS Office Applications - Outlook.Proficiency in Amadeus, Quicktrav & Galileo.Good geographical knowledge.Sound knowledge of fares and rules for both domestic and international travel.Ability to meet deadlines, targets, and attention to detail is critical.Good communication skills and a team player.Salary: Negotiable based on previous experience.Availability: To be discussed in the interview.
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