Senior Application Support Specialist (Forecast And Replenishment)

Closing Date 2021/05/25 Reference Number SHO210511-1 Job Title Senior Application Support Specialist (Forecast and replenishment)
Job Type Permanent
Location - Country South Africa
Location - Province Western Cape
Location - Town or City Brackenfell, Cape Town
Purpose of the Job The Shoprite Group of Companies has an exciting opportunity for a Senior Application Support Specialist (Forecast and replenishment). The role assists with technical specifications and information gathering as well absorbing and analysing information to help the team make better decisions. The Senior Application Support Specialist interacts with the various IT departments and 3rd party IT system vendors and provides mentorship to the team.
Job Advert Details
Job Category IT
Job Objectives Structuring of system strategy such as the development of systems requirements through the design, prototyping, testing, training, defining, and implementation of procedures for support of practical business solutions. - To generate knowledge about the current business process, design current business flows, study current business processes and its complication, and getting through with the current business setup - Identifies the use cases and transforms them into logical and technical views - Track and manage the team’s performance. - Manage business expectations and delivery of incidents, work requests and change requests Customizing the respective business area and making sure the system reacts in the manner according to the constraints of the request - Design and implement technological business solutions - Prepare test scripts and execute testing of the configured scenarios - Maintain the task management systems (EPM and Remedy) To provide support to the members of the team as well as users of the SAP System - Assist the business users when necessary - Assist the Business Analysts with the capabilities of the SAP System when required
Qualifications Matric 3 year Degree or Diploma (Essential)
Experience SQL (2-3 years) Excel (2-3 years) Knowledge in Forecasting and Replenishment systems Experience in JDA (Blue Yonder) systems and integration
Knowledge and Skills System testing (2-3 years) System support (2-3 years) Technical Lead Role (2-3 years)