Sales Support Consultant

The roleSantam Direct has an opportunity for a Sales Support Consultant to join their Business Development team.What will you do?The incumbent will play a key role in supporting the Sales Team, Senior Business Development Manager, and Operations Manager in Santam Direct.What will make you successful in this role?Sales supportProject management of marketing campaigns, progress tracking, and escalation on delaysMilestone communication to all internal and external stakeholdersOffer administration and business support in facilitating the completion of requests within published service level agreementsCoordinate and manage work group discussions/meetings required in business developmentCoordinate and facilitate marketing & branding requests from Advisers & Business Development ConsultantsResponsible for internal project-related communications and stakeholder managementOffer support to Business Development team regarding referral partner onboarding processSecondary Responsibilities Include, But Not Limited ToAdministration support to Senior ManagementDiary management of Senior Management team by scheduling appointments and following up on diary requests to ensure appropriate and constructive allocation of timeBack-up support Admin Coordinator as neededTravel Coordination:Coordinate travel arrangements of the Business Development teamEnsure adherence to Santam group travel and procurement policiesQualification And ExperienceMatric/Grade 12Experience engaging with key business and external partners across all levels (including senior levels) on behalf of the line manager / Senior BDMMinimum 2-3 years' experience in project management and business reporting, including data extraction, verification, drafting and delivering reports to Management, adhering to strict deadlines, and summarizing insights, results, and findingsKnowledgeComputer literate (Advanced Excel, Word, PowerPoint, SharePoint, and OneDrive)Project and/or process management skillsKnowledge of Short-Term Insurance products, services, and policies (advantageous)Knowledge of workflow systems would be beneficialSkillsStrong coordination, organizational, and planning skillsExcellent interpersonal, communication, and networking skillsResults-oriented, proactive, and deadline-drivenHigh stress tolerance: ability to operate under pressureStrong client service orientationSelf-motivated and self-directedSound analytical skillsProfessionalism, good judgment, discretion, prioritization, and problem-solving abilitiesAbility to work independently and make decisionsCompetenciesClient-focusedCollaborativeFlexible and adaptableInnovativeResults-drivenPlanning and organizingInterpersonal savvyStakeholder managementResilientSeniority levelMid-Senior levelEmployment typeFull-timeJob functionOtherIndustriesInsurance
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