Sales Representative - Durban - R12,000 - R15,000 + Incentive

Sales Representative - Durban - R12,000 - R15,000 + Incentive
Company:

(Confidential)


Sales Representative - Durban - R12,000 - R15,000 + Incentive

Details of the offer

RECRUITMENT FUNDI
is seeking a
Sales Representative
to join this educational institute.
General Specifications:
Obtains client information by making and answering telephone calls daily; walk in interviews; capturing information in online capture database
Establishes potential hot leads and constant follow ups on all captured data
Informs clients by explaining procedures; answering questions and providing information
Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures within the sales department
Updates job knowledge by studying new product descriptions; participating in educational opportunities
Accomplishes sales and organization mission by completing related results as needed
Handle customer calls and inquiries both telephonically and by email
Provide customers with product and service information
Update existing customer information
Process forms and applications
Follow up customer calls where necessary
Document all call information according to standard operating procedures
Complete call logs and produce call reports
Education and Experience:
High school diploma or equivalent
Proficient in relevant computer applications
Required language proficiency
Knowledge of customer service principles and practices
Knowledge of call center telephony and technology
Some experience in a call center or customer service environment
Good data entry and typing skills
Knowledge of administration and clerical processes
Key Competencies:
Verbal and written communication skills
Own vehicle and valid driver’s license
No criminal records
Active listening skills
Customer service orientation
Organizational skills
Attention to detail
Team work
Please send your updated CV and a recent head and shoulder photo to Mr Andre Niemand at Recruitment Fundi.
Please consider your application unsuccessful should you not be contacted within seven (7) days.


Source: Hoteljobs_Co


Area:

  • Call Center - Customer Support / Customer Service Representative

Requirements