To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Responsible for the promotion & selling of new company vehicles & services within the designated region, developing the sales network and upholding a positive brand image.
Build and develop customer relationships within the region, acting as a communication channel between the customer and company through regular customer contact, providing relevant updates on the full range of company products and services
Develop and promote company products and services to new and existing customers working in accordance with sales and market development strategies defined by the company, meeting agreed sales volumes and targets
Develop an in depth understanding of the customers’ business and identify sales opportunities for company products
Ensure the company Customer Relationship Management system is kept up-to-date with accurate information on customer contacts, sales and opportunities
Develop and increase the customer base within the region, identifying new customer contacts and business opportunities
Demonstrate vehicles by using demonstration vehicles, catalogues, technical specifications, illustrations, systems and software provided by the factory
Keep updated in relation to changes in vehicles, technical assistance, new models or company policies introduced
Where appropriate, build and develop relationships with suppliers to assist in the packaging of a complete solution for the customer
Work in cooperation with other departments to achieve business objectives, ensuring that there is open and effective communication
Monitor market and competitor activity, trends and demands, and inform appropriate persons within the organisation
Support and promote a safe and healthy work environment maintaining safe work practices at all times.
Comply with Company policies and procedures, including the completion of documents and records
Promote and work with the company Dealer Operating Standards (DOS) to ensure uniform quality standards in all areas of the business
Assist in the delivery of vehicles according to company processes and procedures, following the customer order and invoicing through to quality vehicle handover to customers.
Education and/or Experience:
Higher education in sales discipline
3-5 years relevant work experience in sales
Knowledge, Skills and Abilities:
Effective sales, negotiation and influencing skills
Knowledge of the company product and heavy truck and bus industry
Good interpersonal skills
Ability to build and manage key relationships and deliver excellent customer service
Ability to identify opportunities for business development
Ability to take initiative and work under pressure
Effective time management skills and ability to meet deadlines
Ability to work as part of a team
General computer skills
Current heavy vehicle licence