Sales Manager : Gauteng North

To recruit, maintain, and develop sales representatives and brokers, and to set targets.Develop and maintain sales and marketing planDevelop an integrated sales & marketing planImplement and align marketing plan with regional plan and submit to managementReview and update strategic plan regularlyCompile reports on progress made on the strategic planCommunicate the strategic plan to sales representativesPerform recruitment and selection processes for sales representativesAdvertise and market representative positions through presentationsSelect applicants in accordance with FSCA requirements and implement assessment and selection batteryConduct training for sales representativesFacilitate pre-course and post-course trainingConduct on-the-job assessments of representativesConduct coaching processesProvide technical support and motivation to representativesCoach representatives to improve their selling skillsRecognize performance through the performance management systemConduct training for brokersEnsure brokers are equipped with sufficient documentation, e.g., application formsHandle administrative queries on behalf of brokersCheck business methods of brokers and advise accordinglyUpdate brokers regularly on products and servicesEnsure brokers' computer software is up to date regarding products and servicesBuild professional relationships with brokersIdentify and develop new and current marketsIdentify, penetrate, and develop new marketsMaintain contact with key decision-makers and industry resourcesRetain and increase market shareManage business retentionConduct product presentations in the marketMaintain production targets and retain businessEnsure and monitor achievement of set production targetsMaintain business retentionComply with FAIS requirementsSupervise representatives when rendering services under supervisionSubmit supervision evidence to MSSI monthlyMentor and train supervisees to ensure proper understanding of productsObserve meetings between representatives and clientsComplianceHandle complaintsTrack number of complaints receivedTrack complaints referred for investigation (forensic)Track complaints referred for debarment hearings based on debarment committee outcomesTraining and awarenessRefresher trainingNew product trainingRecord of AdviceCompletion of application formsOtherAdhere to the code of conductAdhere to Treating Customers Fairly (TCF)Comply with risk and audit requirementsDisplay company values and cultureProvide leadership to your team to help them achieve targets
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