2 years experience in a Customer / Service-related industry including tenders, service level agreements, service contracts, designing marketing material, coordination and distribution of marketing material. POSITION : Sales Executive QUALIFICATIONS : Grade 12 / Matric Marketing diploma / Business Administration Diploma on NQF level # 5 and a minimum of 3 years sales experience are preferable Minimum Requirements: Minimum of 3 years experience in a external sales position JOB COMPETENCIES REQUIRED: Comprehensive understanding of the laundry / production process as well as laundry equipment Comprehensive understanding of the supply management chain Comprehensive understanding of products and the ability to deal with clients confidently from the outset Comprehensive understanding of the sales process Comprehensive understanding of the negotiating process Comprehensive understanding of documentary requirements during submission of proposals and tenders Comprehensive understanding of legal implications and requirements regarding service level agreements and service contracts / proposals / tenders Comprehensive understanding of proposal and tender processes Comprehensive understanding of products and the ability to deal with clients confidently from the outset Understand and implement negotiation process Ability to research and source client names to build a comprehensive database Ability to communicate, both verbally and written, clearly and accurately in English at all levels Ability to coordinate and oversee any new installations or amendments to existing installations at clients Ability to correctly complete credit / vendor applications and do invoice reconciliations when required to resolve client complaints Ability to establish, develop and maintain business relationships with prospective clients in the assigned territory / market segment to generate new business for the organisations products / services Ability to produce clear and concise written correspondence in the form of letters, emails and proposals Ability to source and retain new clients Ability to follow up on clients, build relationships and resolve customer queries and complaints efficiently and effectively Ability to successfully market new services / businesses to potential new clients 2 of 5 Ability to keep abreast of products, product applications, services, technical services, market conditions, competitive activities, advertising and promotional trends Ability to travel within the specified area of responsibility Proficient computer literacy on MS Word, MS Excel, MS Outlook, MS Power point and company related software systems Excellent interpersonal, communication, selling and time management skills Must have own transport
