ROLE PURPOSELead and manage a team of digitally enabled Financial Planners to provide clients compliant financial planning and product solutions. To grow Momentum through an increase in new business by generating advice opportunities and to support the delivery of a client experience focussed on financial wellness.
RESPONSIBILITIES AND WORK OUTPUTS
Grow financial planner footprint through retention of existing and attracting new financial planners
Engage with internal and external stakeholders to identify opportunity for growth and provide relevant sales support
Develop innovative digital methods to identify and develop new channels, networks and business opportunities
Develop plans and tactics for the achievement of sales targets through opening new markets/demographics
Contribute to the design process in response to client requirements and client experience in order to effectively package and market products or solutions to meet client’s financial wellness needs
Provide ongoing support to planners to facilitate growth and sustained business relationship
Pursue productivity and drive the achievement of growth and engagement targets to increase new business and the acquisition of new clients
Ensure the Financial Wellness Framework is embedded and practice consultants/planners to execute the MMI philosophy
Effectively execute and manage the supervision process for all planners under supervision
Ensure all practices have formal succession plans in place
Optimise social media demand generation platforms and processes
Build and maintain relationships with planners in order to deliver on service level agreements
Optimise digital straight through processes to improve client experience and enhance efficiency
Formulate action plans to enable the implementation of the digital engagement strategy
Ensure that the financial planners implement the opportunities identified
Participate and contribute to a culture which builds sustainable relationships, facilitates feedback and provides exceptional client service
Make recommendations to improve client service and fair treatment of clients within area of responsibility
Create a positive work climate and culture to energise employees, minimise work disruption and maximise employee productivity
Demonstrate exemplary leadership behaviour in line with vital behaviours through personal involvement, commitment and dedication in support of organisational values
Select and recruit suitably qualified talent in line with Employment Equity principles, MFP Growth plan and MMI values
Drive a culture that guides and directs best practice, fostering an environment of continuous learning, improvement and cohesiveness
Execute effective workforce planning practices to ensure that staffing requirements are accurately forecasted
Identify vesting, planner/employee growth and development needs and schedule interventions to enable ongoing development, training and personal growth
Effectively drive performance excellence within the team in order to ensure business objectives are achieved by setting team goals and having regular dialogue to achieve meaningful and significant impact
Establish productive, professional relationships with key stakeholders in the various networks
Encourage innovation, ensure integrity in communication, change agility and collaboration within the team
Engage in own development path and also ensure that all FAIS and Compliance Training is up to date and that necessary CPD points is maintained
Support the Momentum Financial Planning and advice strategy and compliance in line with relevant strategy
Appointed as a KI to the licence of the FSP and will be responsible for the management and oversight of any advice, intermediary service or licence management instance which transpires within the allocated area of direct management control
As a KI the Fit and Proper Requirements as provided for in the FAIS Act and subordinate legislation (as amended) is to be met and maintained
Ensure all clients are at all times serviced by an active financial planner
Control the budget for area, including the authorisation of expenditures and implementation of financial regulations.
Identify digital solutions to enhance cost effectiveness and increase operational efficiency
Implement risk management, governance and compliance policies in own practice area, to identify and manage governance and risk exposure
Participate in the effectiveness of financial policy, practice and procedures preventing illegal, unethical or improper conduct
Manage high risk and financial issues in area of accountability
Investigate reported wilful acts of non-compliance to organisation policy and practice and report on findings
EXPERIENCE AND QUALIFICATIONS
Relevant Bachelor’s degree required (sales, marketing or related field)
FAIS complaint KI qualification
3-5 years’ experience in the retail industry preferred,
Proven track record in industry related sales management will be an advantage
In depth Momentum product knowledge
