In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible. MAIN ACTIVITIES Mission Develop and implement local and global sales strategy for a dedicated country or several countries. Maintain and expand the business scope for dedicated customers based on set individual objectives, strategic country planning and global strategy. Conduct actions to ensure and improve customer satisfaction. Act proactively to detect and create opportunities: identify and acquire potential customers, using internal tools to promote Digital Identity & Security’s products. Prepare proactively the Bid Management phase being accountable as described in the Pipeline process. Expand the company business and opportunities in Mozambique, Malawi, Tanzania, Angola, Botswana, Lesotho, South Africa, Swaziland, Zimbabwe, and Namibia. Customer Focus Be the primary sales interface for the assigned accounts, including business and administrative coverage. Own Account Planning Session (APS) & Bid Business Opportunity Review (BOR) preparation. Field marketing will support him to do so. Interface with various resources within the Business Units to ensure the customer needs are fully addressed and that appropriate resources are allocated in due time to the account. Ensure the overall customer satisfaction. Build and follow the relevant recovery plans. Ensure consistency between the different local commercial approaches on Digital Identity & Security’s level in order to achieve both short to long term business results. Establish high-level strategic relationships with the accounts. Identify main contacts and decision makers. Facilitate the creation of relevant relationships for the appropriate Digital Identity & Security resources. Create and implement a follow-up process in order to monitor the customer actions. Accounts Acquisition Collaborate closely with Bid Manager to set up tender response strategies and Bid process deliverables. Coordinate and manage tenders answer when a Bid manager hasn’t been appointed. Be accountable for all named accounts revenue streams. Provide the accounts with product evolution inputs and roadmap definition. Accounts Management Follow the project implementations, set up a crisis management plan if necessary. Ensure that relevant Market information are communicated internally in Digital Identity & Security. Business Development Develop, propose and implement strategic planning for each country/account, in line with Digital Identity & Security’s sales strategy. Identify new opportunities and position Digital Identity & Security as a key partner within the accounts. Improve Digital Identity & Security's offering by creating venues and information sharing processes for efficient exchange of information about customers, competitors and industries. Establish and maintain a clear status for all actor relationship on the market. Create technical and sales synergies with third parties to enlarge the sales opportunities scope at the customers'. JOB REQUIREMENTS Technical / functional skills: Experience in Government related business will be a plus Fluent English Strong solution sales skills Good business analysis and mid-term vision Good oral and written communication skills Negotiation skills Knowledge of High-Tech market: Smartcards, chips, Biometrics, Enrolment Systems, etc. Marketing analysis skills Accurate forecasting Good understanding of the Public sector Good knowledge of Microsoft Office package Education, qualifications, and special training: Engineering or Business school diploma or post-graduate degree Experience: A minimum of 5 years experience in solutions selling and large account management, ideally in the Public Sector Behavioral skills: Customer/Business oriented Interpersonal skills Ability to create and maintain good relationships with top managers and government officials Diplomacy Organized Autonomous Persistence Leadership Accountable At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now! Search for a category and select one from the list of suggestions. Search for a location and select one from the list of suggestions. Finally, click “Add” to create your job alert. If you need an accommodation or assistance in order to apply for a position with Thales, please call Human Resources at 1-833-676-3700 or email us at **********.
