Our client is looking for a highly organised and detail-oriented Sales Coordinator to join their team based in Plumstead.
This role involves managing a variety of sales-related administrative tasks, supporting the sales team in day-to-day operations, and ensuring seamless coordination across departments.
The ideal candidate will be proactive, reliable, good with numbers, and possess strong communication and organisational skills.Key Responsibilities:• Sales Administration:• Process all sales administration, including but not limited to quotations, invoices, credit notes, and e-commerce orders.• Manage inter-warehouse stock transfers and ensure accurate tracking of inventory.• Courier and Stock Coordination:• Book and liaise with courier companies to ensure timely delivery of orders.• Communicate with team members regarding stock transfers and handling requirements.• Support for Sales Representatives:• Schedule meetings, tea tastings, and training sessions.• Maintain and update meeting calendars.• Prepare and distribute agendas and follow-up notes for sales meetings.• Compile and track expenses or reimbursements for the sales team.• Monitor and remind sales reps of key deadlines or client follow-ups.• Market Research and Reporting:• Conduct market research to gather insights on competitors and industry trends.• Prepare, analyse, and distribute sales reports and performance summaries.• Client and Customer Support:• Respond to client queries and assist with resolving any sales-related issues.• Support onboarding processes for new clients, ensuring they have the necessary materials.• Shop Operations:• Oversee administrative tasks related to shop operations, ensuring documentation and communication are up to date.• General Office Support:• Ensure proper filing and documentation of all sales-related data.• Assist with internal communication between departments for seamless workflow.• Take on other administrative tasks as needed to support business growth.Skills and Competencies:• Strong administrative and organisational skills.• Exceptional attention to detail and accuracy.• Excellent numerical skills and ability to analyse data.• Proficiency in Microsoft Excel, Word, and Outlook.• Familiarity with Zoho or similar CRM/ERP software is advantageous.• Excellent written and verbal communication skills.• Ability to manage multiple priorities and work to deadlines.• Self-motivated, proactive, and adaptable to changing priorities.• Non-smoker and non-drinker (as per company policy).Requirements:• Proven experience in a similar role involving administrative or sales support responsibilities.• Ability to work independently and as part of a team.• Strong problem-solving skills and the ability to take initiative.• A positive attitude and enthusiasm for working in a fast-paced environment.
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