Sales Consultant - Orthopaedic Trauma - Port Elizabeth

PURPOSE
The Trauma Consultant reports to the Chief Executive Officer and is responsible to achieve, maintain and exceed sales targets through successful sales strategies and account management. Furthermore the Trauma Consultant is responsible to ensure growth of his/her sales territory.

KEY PERFORMANCE AREAS
Activities
1. Sales, Marketing and Business Development
Contribute to business growth by achieving or exceeding monthly targets.
Ensure existing and new products are effectively marketed to surgeons, utilising the appropriate marketing methods.
Identify, assess and propose market trends, emerging markets, market shifts and competitor information that may affect current and future growth of regional sales and overall profitability of the business.
Conduct regular follow-up and update discussions with the prospective clients.

2. Maintaining relationships with customers
Meeting clients during theatre cases and attending meetings in surgeons’ rooms where necessary.
Assist surgeons with surgical techniques and ensure that the correct case process is followed.
Provide effective after sales service by, inter alia, following up with surgeons after cases to determine ease of use, dislikes and general feedback or inputs.
Timeously submit product complaint reports to the relevant Manager and ensure that feedback is provided to surgeons.
Cultivate and promote strong, long-lasting customer relationships by partnering with current customers and understanding their needs.
Maintain and nurture healthy relationships with Hospital Theatre Matrons, Pharmacy Managers, CSSD and relevant hospital theatre staff.
Ensure availability for “on-call” standing in for colleagues as and when required.

3. Product knowledge and coaching
Maintain high-level of product knowledge and ensure that test scores meet required 85% standard.
Achieve a minimum of “Average” for all practical evaluations conducted at any given time.
Achieve a minimum of “Average” result for co-travel evaluations conducted at any given time.
Attending industry meetings, seminars, and conferences as and when appropriate.

4. Stock Control
Adhere to and maintain compliance with all stock control and administration Standard Operating Procedures of the Company.

5. Administration and Reports
Timeously submit weekly sales activity report to the relevant Manager.
Timeously submit signed sales reports, completed logbooks, petrol slips and expenses to relevant Admin Officers at required deadlines.

6. Meetings and additional responsibilities
Attend and contribute to sales meetings.
Take on and deliver additional responsibilities as may be required from time to time.