Sales Consultant- Lighting

Purpose of the Role 
Consult with the customer with the purpose of understanding their needs. 
Propose the right product and service according to customer requirements, including quality, convenience and price.
Explain how products work and what services are available for the customer. 
Ensure high levels of customer satisfaction through excellent sales service.
Key Responsibility 

Apply appropriate sales process to build customer relationships and meet sales target
Ensure high level of customer satisfaction through excellent sales service
Engage customers to understand their needs and guide them in their choice 
Provide appropriate solutions through products and services
Identify new business opportunities through understanding market trends
Follow up on sales leads
Liaise with Department Manager and merchandisers on products that are preferred by customers 
Maintain outstanding store condition i.e.
layout, cleanness, prices, product availability, visual merchandising standards
Participate in the department commercial action plan
Assist a customer on total project, before, during, and after sales. 
Propose a personalized solution, including products and different services (delivery, installation, etc…).
Autonomous
Assist with the sales process by maintaining a fully stocked store