Sales Agent – Uk Market (Bpo Environment)

We are looking for an experienced and driven Sales Agent with a strong background in the UK market to join our dynamic BPO team.
The ideal candidate will be skilled in selling subscription-based products or services, providing a high standard of customer support, and scheduling appointments for our client's sales teams to close deals.
This role requires a persuasive communicator who thrives in a fast-paced, customer-focused environment.This position is based in Pretoria East and is an on-site position.EE: OpenBasic salary of up to R11,500 with a generous commission structure.Key Requirements:Experience:Minimum 1 year of experience in outbound sales or telesales, preferably in a BPO or contact centre serving the UK market.Proven track record in subscription sales and/or appointment setting.Experience in providing customer support to UK clients.Skills:Excellent verbal and written English communication skills.Strong persuasion and negotiation skills.Confident with CRM software and digital communication tools.
(Hubspot)Time management and multitasking abilities.Personal Attributes:Goal-oriented and self-motivated.Professional, empathetic, and customer-centric.Team player with a positive attitude.Key Responsibilities:Outbound Sales: Conduct outbound calls to prospective customers in the UK, promoting subscription services and identifying sales opportunities.Lead Qualification: Qualify leads based on predefined criteria and determine their suitability for the client's product/service.Appointment Setting: Schedule appointments for the client's sales representatives, ensuring calendars are accurately updated and aligned.Customer Support: Deliver a high level of professional customer service via phone, email, and live chat, addressing queries, complaints, and service requests.CRM Management: Accurately log and update customer interactions and lead progress in CRM systems.
(Hubspot)Target Achievement: Meet or exceed weekly and monthly KPIs including sales targets, conversion rates, and appointment quotas.Collaboration: Work closely with internal team members and the client's sales team to ensure a smooth handover and follow-up process.Product Knowledge: Maintain up-to-date knowledge of the client's offerings, industry trends, and competitor activities.
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