PURPOSE OF THE ROLE:
This role has full accountability for the production targets for Southern Africa inwards reinsurance and has reinsurance distribution managers as direct reports.
Develops, retains and expands business relationship with all distribution channels in selected Southern Africa Countries. Build relationships with cedants and RI brokers that will lead to sufficient pipeline in our chosen products. Manages relationships to ensure that service levels meet or exceed customer expectations across all products and services. Develop sales plans for targeted distribution channels and recommend & promote company products and services, based on distribution channel needs
PRINCIPLE DUTIES AND RESPONSIBILITIES:
Lead the Southern Africa inwards reinsurance team
Set objectives for direct reports, provide input for objectives of matrix reports and ensure that staff objectives / KPI’s are aligned to achievement of business goals.
Ensure that appropriate training and development is provided to meet business needs
Work with HR to ensure that staff development plans are in place for direct reports with feedback and follow-up
Manage succession planning to develop & retain talent and build bench strength.
New and Existing Business and Distribution Development
Keep abreast of local market changes and trends. Manage the business development process though lead generation and developing & managing existing and new distribution channel relationships.
Keep abreast of new products / product developments from competitors in the local markets and provide feedback to BDM Manager and Profit Centers
Regularly engage with current and potential distribution channels to explore needs, requirements and actively pursue any kind of business opportunity
Promote AIG products and services on Financial Lines, Liability and Marine product lines
Maximize distribution channel relationships with cedants and RI brokers through strong, solution driven partnership strategies and action plans (cross-sell, up-sell)
Production Management
Manage designated, assigned distribution channels and ensure monthly production targets are met
Achieve new business and renewal/retention targets per LOB
Adhere to calling pattern in line with distribution channel management policy
Prepare & present proposals to distribution channels.
Manage the pipeline process for designated distribution channels
Adhere to internal process for follow up, policy issuance, renewals, endorsements, etc.
Prepare and disseminate new business and distribution reports as required
Support / execute the internal credit & premium flow requirements
Customer Service
Manage internal and external SLA’s to meet distribution channel & client expectations of performance and efficiency.
Provide reports to assigned distribution channels with respect to monthly production, loss ratios, etc
Serve as a trusted advisor on all pertinent issues
Resolve distribution channel issues and concerns and regularly review expectations to ensure relationship is mutually acceptable and beneficial
Audit and Compliance
Ensure adherence to audit and compliance requirements
QUALIFICATIONS:
Marketing Diploma (or similar qualification)
Short Term insurance qualification preferable
FAIS Compliant
EXPERIENCE:
5+ years in short term insurance
Experience in dealing with Sub Saharan Africa territories
Minimum of 3 years in related marketing management role
Familiarity with Financial Lines, Liability and Marine products
At least 2 years experience in managing a team(s).
SKILLS AND COMPETENCIES / LEVELS
AIG Core Competencies:
Dealing with Ambiguity
Customer Focus
Negotiating
Drive for Results
Presentation Skills
Innovation Management
Business Acumen
Problem Solving
Leadership
Building effective teams and develop Talent
Technical Competencies:
Risk Analysis and Pricing
Distribution
Interpretation of legal agreements
Policies for Regulations
Portfolio Management
It has been and will continue to be the policy of American International Group, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
