It's time to do something you love, work with a purpose and take on a challenge like never before. Vodacom is SA's best Network serving almost 32 million subscribers and growing. When you join our award winning team (best performing dealer in SA) you can make an incredible difference to your customers and your co-workers. We're looking for boldness, enthusiasm and a lot of passion.Following the success of 10 Retail Vodacom Stores in KZN (Est 1996), we have added Nelson Mandela Square and The Marc in Sandton to our growing list of Stores.We are looking for an experienced, energetic and vibrant Retail Specialist to lead a superb customer experience at our Vodacom Westwood, Bluff, Pavilion and Bridge City Retail stores.As part of our Group strategy, customer centricity is woven into our culture and in exchange we offer real career growth opportunities in a space where awesome work is rewardedIf you are friendly and love interacting with people then this is the Right opportunity for you! Work with a purpose and take on a challenge like never before.Responsibilities and Duties:Embrace positive attitudeAssist to prepare store for openingEnsure cleanliness and maintenance of product area as per retailer specificationsEnsure effective merchandise of products and displays to optimize sales and profitabilityEnsure timely "new product" placement by working with Retail operations. Merchandising and general look always at its BestWelcome customers with full knowledge of products, services, value adds and promotions. Offer information and direct them to the correct departments.Manage queues to ensure BEST customer experience. Apologize for delays and manage Staff to ensure quick speedy serviceMaintain positive working relationships with Store employees and CustomersStrategize to enhance Customer Service, to ensure best customer rating and building a customer for lifeEngage with customers to ensure a relationship is built with entire Store team.Ensure every Customer visit is made world class with an unforgettable experienceManage internal staff Biometrics (time management) and lunch and tea rostersEnsuring opening and closing procedures followedReduce theft and shopliftingRequirements:Friendly disposition and vibrant personalityHave passion for super Customer Service.Work long Retail hours and shifts and be on your feet all dayMature and professionalTake full Ownership of Store Customer ExperiencePrevious Cellular knowledge advantageousTRADING HOURSVodacom WestwoodMonday to Friday: 8:30am to 18:15pmThursday: 7:30am - 18:15pm (early arrival for weekly Stores sales meeting)Saturday, Sunday & Public holidays: 8:30am to 17:15pmVodacom BluffMonday to Friday: 8:30am to 18:15pmWednesday: 7:30am - 18:15pm (early arrival for weekly Stores sales meeting)Saturday: 8:30am to 17:15pmSunday & Public holidays: 8:30am to 15:15pmVodacom PavilionMonday to Sunday: 8:30am to 19:15pmFriday: 7:30am - 19:15pm (early arrival for weekly Stores sales meeting)Shifts alternate weeklyShift 1: 8:30am to 17:30pmShift 2: 10:30am to 19:30pmVodacom Bridge CityMonday to Friday: 8:30am to 18:15pmThursday: 7:30am - 18:15pm (early arrival for weekly Stores sales meeting)Saturday: 8:30am to 17:15pmSunday & Public holidays: 8:30am to 16:15pmPackageBasic salary bracket: R6500 - R7500 + plus incentives.Salary negotiable based on personality and experienceThis is an opportunity to do something special and become part of a company revolutionizing the Mobile industry. And we couldn't do it without someone like you.So what do you say? Isn't it time you explored what could become the career move of a lifetime by joining Vodacom's No 1 Franchise dealer.We invite you to apply today and attach a recent image of yourself (Compulsory)Please ensure your application has a detailed updated CV with a 1 page motivation of why you are the best person for this opportunity.Job Types: Full-time, PermanentSalary: R6500,00 - R7500,00 per monthApplication Question(s):Do you have your own reliable transport to and from work?Are you able to be on your feet all day?Which store are you applying for (Westwood, Bluff, Pavilion, Bridge City)Education:Certificate (Preferred)Experience:Retail cellular: 1 year (Preferred)Customer Service: 2 years (Preferred)License/Certification:Code 08/10 drivers licence (Preferred)#J-18808-Ljbffr
