Retail Assistant Store Manager

QUALIFICATIONS:

Diploma / Degree in Retail, Business, or related qualification (advantageous)

EXPERIENCE:

Minimum of 5 years experience in a retail environment, preferably in a supervisory or leadership role

KNOWLEDGE REQUIRED:

Management of inventory, stock, buying, staff, product merchandising, costs, and store profitability
Familiarity with stock management systems like ERP, Meat Matrix, etc.
Understanding of FMCG environment and relevant legislation
Experience managing perishable products, especially in the meat industry
Basic understanding of retail consumer behavior and purchasing trends

SKILLS REQUIRED:

Excellent verbal and written communication skills
Proficiency in MS Office Suite
Strong analytical skills
Basic understanding of financial statements and reporting systems
Effective interpersonal and customer service skills
People management abilities
Energetic and self-motivated

Stock Management:

Place orders, follow up, and manage deliveries
Manage stock upon arrival and report discrepancies

Stock Receiving:

Receive stock, report damages, and update Meat Matrix

Stock Control:

Report daily stock levels, manage stock thresholds and shrinkage, and ensure store cleanliness and HACCP standards

Employee Management:

Recruitment, onboarding, training, employee relations, performance management, and wellness

Store Organisation:

Product display, merchandising, and managing non-moving items

Cash Management:

Daily cash-ups, cash handling, ATM management, and security

Customer Service:

Deliver excellent service, understand customer preferences, manage complaints, and foster brand loyalty

System Administration:

Maintain Meat Matrix, CCTV, security systems, and alarm systems

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