Restaurant Manager - 5* Luxury Hotel - Cape Town

Restaurant Manager - 5* Luxury Hotel - Cape Town
Company:

(Confidential)


Restaurant Manager - 5* Luxury Hotel - Cape Town

Details of the offer

Kendrick Recruitment is now seeking a Restaurant Manager for an upmarket 5* Hotel based in Cape Town. We are looking for a guest-orientated, charismatic leader with a sense of urgency and high attention to detail. Within this role you will be responsible for the daily running of the Restaurant, Room Service and Pool and Picnic operations.
Requirements:
• Diploma in Hotel or Food & Beverage Management
• Must have at least 3 years food and beverage service experience in a 4/5* Hotel Restaurant; of which 2 years should be in a supervisory role.
• Computer literate with working knowledge of Microsoft Office Outlook, Word and Excel
• Experience at operator level of a Point of Sales System – exposure to Micros advantageous
• Experience at operator level of a Stock Management System
• Highly presentable
• Solid English verbal and written communication skills
• Fluent with hospitality language and terminology, particularly food and beverage vocabulary
• Exposure and understanding of restaurant financials
• Experience in Service Recovery
• Able to work flexible hours, weekends and holidays
Responsibilities:
• To manage staff and the outlet operation on a day-to-day basis ensuring that:
o Mise en place requirements are completed in accordance with SOP
o Operating Equipment is correctly managed to ensure sufficient stock and minimal breakages
o To ensure that whenever necessary corrective action is taken when staff do not meet the standards
• To ensure that beverage stock movement is correctly and accurately tracked;
• To ensure end of service cash-ups and float management are completed
• Ensure a guest satisfaction check of every guest within the outlet; dealing with any concerns and complaints in accordance with company service recovery guidelines; and by personally checking quality of both service and product on a continuous basis
• Ensure the rostering of staff to meet the operational needs of the business ensuring service standards are met while being cognisant of the labour costs
• Monitoring and reporting cover counts and average spend trends
• Actively proposing promotional ideas on a regular basis as well as actively driving the sales and upselling culture of the restaurant to ensure an exceptional guest experience and the financial health of the business
Package Includes:
• Monthly salary – market related – to be discussed upon application
• Pension Fund
• Optional Medical Aid
• Uniform
• Staff Transport
To apply for this role please send your CV, references and profile photo through today… Good Luck!


Source: Hoteljobs_Co


Area:

  • Sales / Trade Representative - Sales

Requirements