Preferred QualificationIT Project Management Diploma / Certification Minimum QualificationRelevant IT or Project Management qualification.
? 5 years of experience in managing medium to large complexity programs reporting into CIO’s.Applicable experience in managing infrastructure projects or infrastructure on Business projects in a multiple Client and multi-vendor environment.
WorkprofileDescription of the Role:Senior Project Manager is accountable for the delivery of multiple projects, programmes, or single large/ complex projects/programmes with minimal supervision.Project Delivery Manager is a role in addition to an active Senior Project Management function.
Job specialismManages the delivery of multiple technical projects or single large projects which demand highly specialised knowledge of the end-end solutionTechnical infrastructure: Manages the delivery of multiple technical projects or single large projects which demand structured implementation across wide groups of stakeholders.Cyber security: Manages the delivery of multiple technical projects or single large projects which demand highly specialised knowledge of the vulnerabilities in open networks.
Responsibility specialismTechnical Liaison and DeliveryWorks with Solution architects and technical specialists to ensure integration with existing platformsWorks with technical specialist to assess technical risks and ensure appropriate actions are taken.Ensures operational impacts are understood, planned for and safely implemented into the new operational environmentEnd-user impact analysis - works with user groups to communicate and coordinate technical implementation.
Context (impact work outputs/morale)(Major forces, changes and larger goals affecting my work)Time constraints (late starts on projects)Stakeholder agendasVendor management
Customers(Key receivers of my work)Project stakeholdersCompany’s Clients/BusinessesGTI Service Clusters
OutputsProject and /or Programme Delivery.Client Portfolio Delivery Management.
Project Pre-initiation & InitiationEnsures that the project charter / project management plan is adequately defined and aligned to the business case (where applicable) and understood and where appropriate assists in the development of the benefits realisation plan (ito execution of Benefits Realisation Plan).Gains agreement on decision making roles for the project and ensures these are communicated and engaged with. Adheres to PMO governance processes.Identifies and agrees the project stakeholders and stakeholder’s groupings. Develops and ensures the execution of the communication plans during initiation and throughout the project.Prepares the project/programme budget for review with the PMO, GTI management team and Project Sponsor. Apply for funds to be released for project execution – Sponsor approval. Manages the budget throughout the project lifecycle.
Project planningFacilitates the identification, maintenance, and updates of the scope for the project - what must be delivered to achieve the project/business outcomes.Defines, structures and costs the work that must be completed to deliver the project.Ensures risks are identified and factored into cost and schedules. Manages the project interdependencies and resource demand management.Defines, structures and costs the work that must be completed to deliver the project.Identifies the need for internal/external services. Manages selection and engagement of service.Adopts and adapts the project standards and approach to be used in consultation with the PMO.Adopts and adapts the quality plans to meet the requirements of the project.Reviews and supports the development of business requirements to ensure they are aligned with strategic outcomes.Accountable for resource contracting and optimal utilization.
Project executionEnsures status is communicated appropriately to stakeholders. Works with team and stakeholder to identify and execute changes in scope and corrective actions as required. Compile and maintain SLA evidence for projects.Effective Risk, Issue, Actions, Budget, Dependency & Stakeholder management.Monitors and communicates key project indicators - risks, issues, and scope changes.Collates & assess status information. Identifies variances and corrective actions required.Identifies operational impacts (people, processes, and systems) and works with the business to ensure that changes in practices are feasible and can be implemented effectively.Identifies ongoing support needs and ensure these are engaged and in place.Supports the business in identifying the benefits realisation 'journey' - how benefits will be realised and what measures should be in place.Liaises with the technical teams to understand and agree work-around for technical issues as they arise.Plans and executes user testing in consultation with business and technical teams.Align with CAB processes.
Project ClosureFacilitates lessons learned and project closure process.Supports the business in identifying the benefits realisation 'journey' - how benefits will be realised and what measures should be in place.
Project Delivery Management (PDM)This is a role in addition to an active Senior ProjectManagement function. The PDM:Manages the quality of delivery of GTI PMs servicing the Client and identifies ways for improving it.Manages the coordination of GTI projects of the assigned Client, liaises with the Client to ensure resources and priorities remain aligned with their objectives.Facilitates Project Risk, Interdependency, Lessons learned, Benefits management, Resource demand, facilitates Client Project Satisfaction reviews.Assists Client in coherent planning and prioritisation of major GTI initiatives and projectsIntroduces the GTI pipeline projects (incl. annual Roadmap items) and their motivation to the Client for decision -making.Monitors Client Roadmap achievement and proactively engages Client on deviations.Performs Client’s GTI Project Classification under guidance of the PMO Manager.Assists with mentoring of new PMO resources.
Performs Trend Analysis and continuously improves on quality of delivery and optimisation of Project engagements through liaison with other PDMs and the PMO Manager.
Qualifications:Relevant IT or Project Management qualification>5 years of experience in managing medium to large complexity programs reporting into CIO’sApplicable experience in managing infrastructure projects or infrastructure on Business projects in a multi-Client and multi-vendor environmentProven performance record in managingFinancial/Life Insurance related application development projectsExperience in Business Case Development and estimations
Knowledge and Experience:Project Management Knowledge w.r.t.:Principles of Project ManagementProject Management methodologiesProject Life CycleProject Management ToolsProject Planning and Control techniquesGood understanding of SDLC processesResource ManagementFinancial ManagementBusiness Case DevelopmentSound understanding of the RFP/RFI processContract and Vendor ManagementClient Portfolio Management (PDM)
Competencies:Results Driven - Ability to deliver results in a matrix managed environment by gaining the confidence and trust of the various stakeholdersLeadership – the ability to motivate and lead a multi-skilled teamAnalytical thinkingProactive planning & influencingRelationship building & Communication skillsConflict handlingFacilitation skillsPassion for problem solving and issue resolution
Job Specifics:Experience:Evidence of working within technically complex environments where multiple platform integrations are necessary.Evidence of working with technical experts, technical experts and architecture groupsHas a good understanding of the technical domain areas and platforms for the specific role e.g. Telecommunications, End-user computing, SecurityGood understanding and appreciation of financial services industry; Previous experience in a technical role beneficialTechnical domain specific qualifications, e.g. SAP, Cisco etc. Financial/service management related (e.g. ITIL) qualifications
Competencies:These are the top competencies for this role:Relationship buildingCollaborationQuality orientation
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