Production Manager (Kwazulu-Natal)

Key Responsibilities: Oversee end-to-end production operations including sorting, washing, folding, packing, distribution, and the delivery of processed products. Develop and communicate detailed production schedules that optimize workflow across various departments. Monitor and measure production performance, efficiency, and raw material utilization (e.g. water, chemicals, coal, and steam). Take corrective action where performance deviates from targets. Manage labour planning and allocation, and ensure efficient workforce utilization to minimize overtime and reduce reliance on casual/contract labour. Enforce disciplinary procedures, manage grievances, and support staff development. Maintain consistent communication with staff around targets, performance, customer expectations, and complaints. Minimum Requirements: Matric / Grade 12 / NQF Level 4 or equivalent qualification. At least 3 years experience in production management within a customer service-oriented industry. Proficiency in MS Office (Word, Excel, and Outlook) and internal systems. Excellent written and verbal communication in English. Strong organizational, interpersonal, and problem-solving skills. Ability to manage stress and conflict with professionalism. Preferred Qualifications: Diploma in Production or Hospitality Management (NQF Level 5 or equivalent). Prior experience working in a processing or production plant environment.