A specialist warehouse and distribution company has an exciting opportunity for an experienced, customer service-oriented Production Manager in the Western CapeThe Production Manager is responsible for ensuring that the operation is performing at their maximum productivity level within the Distribution Centre.Matric / NQF level 4 English4 - 5 years' experience in a Logistics / Distribution / Retail Store/FacilitatorMin 3 years supervisory experienceComputer literate (MS Office)Interpersonal skillsGood oral and written communication skillsProblem solving abilityStrong decision making skillsOrganized, efficient and task drivenAbility to multi-taskConflict managementExcellent IR experiencePRIMARY RESPONSIBILITIESEnsuring that the handover between shift managers is consistent and done correctlyManager the reporting of the shift managers, checking that the correct reports are completed and the updates are completed with correct informationImplementation of new processes to ensure the DC operates more efficientlyEnsuring discipline is enforced and maintained, whether it be with the supervisors or TES staffEnsure all procedures are in places, trained and understood as well as implemented dailyFloor walks to be conducted with the supervisors to ensure Standard Operating Procedures are followedManaging the Convenience supervisor and picking performance and swiping discipline of the staffBriefing all Supervisors on the daily targets / setting hourly goals to ensure effective production efficiencyEnsuring that the Key Performance Indicator are set and managed and maintained across all shiftsEnsuring consistency between all shifts and supervisors; housekeeping standards, training standards, time keeping, reporting updates to management, reports and time performanceEnsure stock from receiving floor is put away within the set time frame (Dock to stock)Monitoring late picks / short picks and markoutsEnsuring that batch refills are done timeouslyCOMPLIANCEDevelopment and review of detailed Standard Operating Procedures. Ensuring manuals SOP's are updated on a regular basisEngage with Operations manager, Shift Managers, Supervisors and TES ManagersAddress challenges ACMS compliance may experience with regards to SOP's not being adhered to by ManagersEnsure consistency is maintained between all shifts, supervisors and managersPEOPLE MANAGEMENTResponsible for establishing a positive work environment that results in a committed, motivated, productive business unit and optimal retention of peopleDaily management and coaching of direct reports.Ensure adherence to all HR policies, processes, and SOPsEnsure Succession planning is in place for all supervisors and managersEnsure team members are appropriately trained and developed to fulfil their roles and drive a learning culture in the business unitWORKING CONDITIONSThe job entails reporting directly to the Operations ManagerThe working temperature on the DC floor ranges from 1°C to -28°CFull medicals are required yearlyManage multi shifted production and convenience teams and may be required to work outside the normal working hoursOfficial working hours for this position are 44 hours per week (12 hour shifts) excluding Overtime, DC is run on a 3 shift system from Sunday to Friday as per shift roster
