Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.Job DescriptionRole DescriptionDiscovering, modelling and documenting value-driven process requirements using BPMN standardModelling and automating basic value-driven process requirements using ChorusThis role analyses all the process requirements as a whole to define the optimal way of implementing them.
The Process Analyst is heavily involved in the initial process definition and assisting the process owners and process-leading users to consensus; looking for ways to accelerate business value through process optimization.
This role also supports the process-leading users to run the test plan.AccountabilitiesAnalyse business requirements through engagement with business stakeholdersIdentify the AS-IS process and evolve it into the TO-BE modelDesign and develop business processes in ChorusAutomate basic processes using ChorusAssist in process improvement effortsDefine and support test planIdentify and enforce delivery of KPIs and SLAsRequired Skills and ExperienceStrong knowledge of the BPMN standard notationExposure to Six Sigma or lean methods and change managementExperience with process design and requirements-gatheringProcess decomposition and facilitation skillsGood knowledge of Chorus and CompassCritical analysis and reporting skillsResponsibilitiesContinuous ImprovementContribute to reviewing existing operations in own area of work, and generate new ideas to assist in identifying continuous improvements.Business Performance MetricsDevelop and monitor standard business performance metrics within the organization's established systems to deliver required insights for decision making.Data Collection and AnalysisCollate and analyze data using preset tools, methods, and formats.
Involves working independently.Root Cause AnalysisIdentify systemic or process-related causes of quality issues and assist in the development of corrective actions within the organization's established systems.Solutions AnalysisInterpret data and identify possible answers.
Involves navigating a wide variety of processes, procedures, and precedents.Lean ImplementationSupport specific lean implementation processes, aiding in the optimization of production efficiency and reduction of waste.Training Development and DeliveryRun small training programs (or pieces of large training programs) for specific technical areas and help to prepare training content.
Involves following established procedures and working under the supervision of senior colleagues.Quality Assurance Testing DesignCarry out a range of complex activities to generate evidence in support of the validation of existing and new quality assurance test methods and procedures.Personal Capability BuildingDevelop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching.
Develop and maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.SkillsAction Planning, Adaptive Thinking, Analytical Thinking, Budget Management, Business Case Development, Current State Assessment, Data Analysis, Data Compilation, Data Modeling, Evaluating Information, Gaps Analysis, Policies & Procedures, Project Performance Management (PM), Solution AnalysisCompetenciesCommunicates Effectively, Cultivates Innovation, Ensures Accountability, Manages Complexity, Optimizes Work Processes, Plans and AlignsEducationNQF Level 7 - Degree, Advance Diploma or Postgraduate Certificate or equivalentClosing Date15 January 2025, 23:59The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.Old Mutual Limited is pro-vaccination and encourages its workforce to be fully vaccinated against Covid-19.All prospective employees are required to disclose their vaccination status as part of the recruitment process.Please refer to the Old Mutual's Covid-19 vaccination policy for further detail.
Kindly note that Old Mutual reserves the right to reinstate the requirement to vaccinate at any point if it is of the view that it is imperative to do so.The Old Mutual Story!Old Mutual is a premium African financial services organisation that offers a broad spectrum of financial solutions to retail and corporate customers across key market segments in 14 countries.
The lines of business include Life and Savings, Property and Casualty, Asset Management and Banking and Lending.We are rooted in our purpose of Championing Mutually Positive Futures Every Day and believe that a great customer experience is anchored in a great employee experience.
#J-18808-Ljbffr