Platform Solutions Johannesburg, Gauteng, South Africa Full time
Platform Solutions Consultants have an exciting and dynamic role working with internal experts, agencies, clients, and tech vendors. You’ll be part of the Services department, reporting directly to the Head of Platform Solutions in the region, with an opportunity to grow your expertise and career with hands-on knowledge of the fully digital/programmatic advertising stack.
About the role
You have an excellent client service mindset and a passion to look behind the scenes of the ad tech and online marketing industry. You possess expertise in one or more of the following areas: Ad Serving, DSP, DMP, Creative/Rich Media/DCO, and enjoy maximizing media effectiveness and efficiency by strategically using these systems for your clients. You are a key player to coach clients on Adform's products through trainings, best practices, and by answering client’s requests.
With the help of Adform product expertise, you will be able to make solutions that empower our client’s success. You use your industry and media knowledge to monitor the set-up of existing accounts, ensure best-in-class application, and help to exploit Adform's tech-stack to the max.
Your tasks and responsibilities
Partner with Sales, Account Managers, and other Platform Solutions team members and product teams to provide technical and functional needs assessments to prospects and clients Create and maintain relationships with clients, become a trusted partner, and provide service from a technical and functional perspective Introduce new features, technical functionalities, and best possible technical integration solutions to our clients Internally communicate client needs and work closely with Adform’s own customer service and product teams to create the best client experience Attend meetings with our clients to oversee market trends and requirements, and educate them to utilize our platform in the best way Conduct and standardize workshops that help to identify the value that our platform brings to clients
Requirements
At least 3+ years relevant ad tech industry experience BA/BS degree or equivalent practical experience Experience in account management, Adtech platform management, customer support roles, or consultancy Ability to acquire and share in-depth knowledge of programmatic buying and key business issues that affect the client and the industry Strong analytical and technical background with a strong sense of business acumen Excellent English communication skills – both verbal and written Proactive personality with excellent organizational and problem-solving skills Ability to translate complex technical concepts to non-technical audiences Great match to Adform DNA: Open & Caring, Agile & Innovative, Ownership Mindset Hands-on experience in operating in other Ad Servers, DMP or DSPs – experience in all is a plus Adform system knowledge
It would be an advantage if you had
Hands-on experience in operating in other Ad Servers, DMP or DSPs – experience in all is a plus Adform system knowledge A good salary package according to qualification and experience Great opportunity to grow in many technical aspects of Adtech Opportunities to take responsibility and grow professionally Dedicated team of professionals with highly collaborative attitude Varied and fun tasks in an international environment A positive and pleasant work environment Working at a successful company with strong growth
About us
Adform provides an integrated Software as a Service platform for the buying, managing and serving of digital advertising. The company’s software consists of an Ad Serving Platform, Dynamic Creative Optimization solutions, Data Management Platform, a Demand Side Platform with advanced analytics, reporting and creative tools that drive high impact digital advertising campaigns globally. Founded in Denmark in 2002, Adform is a global business servicing a client portfolio that includes the world’s leading agencies, advertisers, consultancies, and brands.
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