Pharmacist Assistant Qpb - Clicks Stellenbosch Square

Listing reference: click_019994Listing status: OnlineApply by: 13 May 2025Position SummaryIndustry: Pharmaceutical SectorJob category: FMCG, Retail, Wholesale and Supply ChainLocation: StellenboschContract: PermanentRemuneration: Market RelatedEE position: YesAbout Our CompanyClicks GroupIntroductionResponsible for providing pharmaceutical care services (within scope of practice) and performing day-to-day dispensary administration according to company's Standard Operating Plans (SOPs).
To focus on the administration of scripts to provide general dispensing duties with the emphasis on patient satisfactionJob DescriptionJob Objectives:ResponsibilitiesInteract with customers in a professional manner and with strict confidentiality within SOP and agreed timelinesAdministration of scripts and or any other claiming/capturing related procedureAccurate and complete handling of all profiles worked onInteract with health care professionals where neededProblem solving and follow up of queriesDutiesInteract with customers via telephone or other means regarding medication and Healthcare ServicesAccurate capturing of scripts received at the Central Pharmacy centreHandling of queries regarding prescriptionsPatient Profile managementAssist with Chronic authorizationsLiaison with all other departmentsAd hoc requirements as per operational requirementsKnowledgeProduct knowledge (including OTC)SAPC and relevant legal knowledgeSound knowledge of the chronic authorization process and proceduresCustomer service orientatedEthical working practice and complianceSkillsComputer literacy (MS Office)Customer service orientatedTeam PlayerIntegrityAccuracy and attention to detailComputer literacy (MS Office)Must be bilingual (with English being one of the requirementsMust be able to work with patients and be adaptable to assist with various departmental dutiesBe able to use initiative in order to provide patient satisfactionEffective time management skillsAdaptabilityPositive attitudeBe able to work under pressureCompetenciesEssentialAdhering to Principles and ValuesWorking with PeopleDelivering Results and Meeting Customer ExpectationsExperienceMinimum requirementsMinimum 1 year in the role of Pharmacist Assistant Post BasicEducationFurther Education and Training Certificate Pharmacist Assistance (Essential)Kindly note only applicants who meet the minimum requirements will be contacted.All positions will be filled in accordance with our Employment Equity plan.
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