Company DescriptionAs the People Services Officer based at Zibulo you will be expected to coordinate the delivery of all people and payroll data services in an effective and efficient manner whilst supporting the timeous identification and resolution of people queries.You'll look after our most important resource. Our people.Thungela Resources [Thungela means "to ignite" in isiZulu] is a leading South African thermal coal business, focused exclusively on thermal coal production. It is one of the largest pure-play producers and exporters of thermal coal in South Africa based on aggregate coal reserves and marketable coal production. Thungela focuses on exporting its thermal coal portfolio mainly to the Indian, Asian, Southeast Asian, Middle East and North African markets.Job DescriptionAs the People Services Officer you will coordinate and execute the maintenance of people (employees and contractors) and organisational data on our people systems i.e., SAP, SF. You will also need to coordinate and execute transactional activity at the operation as per calendars and standards i.e., payroll data, benefit administration.More of your responsibilities will include:Delivering correct payroll calculations including allowances, production bonuses, overtime, awards etcCoordinating the consistent, error free payroll runs and payment of employees and authorising the process for all payroll inputs and manage any issues that have been escalatedCoordinating the payroll checking process in line with the payroll calendar and the required standardsEnsuring that all employee data is securely stored in the correct format and in the right placeCoordinating the end-to-end service delivery process, ensuring timely and accurate resolution of employee queries, requests, and concernsCoordinating the resolution of all employee queries and monitor compliance of query resolution to the required standardSupporting process and data governance, change management, root cause analysis and process improvement opportunitiesIdentifying and escalating any data governance gaps i.e., data privacy, data quality issues, process deviations and opportunities for process improvementsSupporting the implementation and embedment of new processes, policies, and proceduresDelivering effective and timeous operational management reporting making use of standardized reporting frameworksDelivering the required statistical and governance reporting aligned to the reporting calendarSupporting the analysis and interpretation of people data to assist in the identification of issues, trends, and emerging risksAssisting with the communication of all people services activities and changes to all on-mine stakeholdersContributing to process, system, and data design reviews, share operational practices and learningsCollaboratively work with the People Systems Support team to manage new operational systems demands, in progress projects, and engagements for BAU support functionalitySupporting the proactive identification of potential / emerging risks related to the delivery of operational people servicesQualificationsHigher Certificate / National Diploma in Human Resources, Administration, or related discipline (NQF Level 5/6)ExperienceMinimum of 3 years' experience in human resources, specifically in a people services environment i.e. employee and payroll dataAdditional InformationEmerging knowledge of mining and other relevant legislation applicable to Thungela incl.:Mineral and Petroleum Resources Development Act, No 28 of 2002Mine Health and Safety Act, No 29 of 1996 and RegulationsBasic Conditions of Employment Act, No 75 of 1997 and codesLabour Relations Act, No 66 of 1995Employment Equity Act, No 55 of 1998Protection of Personal Information Act, No 4 of 2013Emerging knowledge of applicable information technology, i.e. SAP, SuccessFactorsBasic knowledge of data privacy principles and practicesEmerging knowledge of stakeholder managementWhat we offerWhen you join Thungela, you can expect to enjoy a competitive salary and benefits package. But more than this, you'll find yourself in an environment where the opportunities for learning and growth are second to none. From technical training to leadership programmes, we bring out the best in our people. There are plenty of opportunities to move onwards and upwards too. We're a large, successful multinational company – and we're still growing all the time.Who we are?Thungela is a pure play coal mining business. Our portfolio of world-class mining operations provides the metals and minerals that make modern life possible. We use innovative practices and the latest technologies to discover new resources and mine, process, move and market our products to our customers around the world.Inclusion and DiversityThungela is an equal opportunities employer. We are committed to promoting an inclusive and diverse workplace where we value and respect every colleague for who they are and provide equality of opportunity so that everyone can fulfil their potential.How we are committed to your safetyNothing is more important to us than ensuring you return home safely after a day's work. To make that happen, we have the most rigorous safety standards in the industry. Not only that, we're also continually investing in new technologies – from drones to data analytics – that are helping to make mining safer.How to applyTo apply for this role, please complete our online application form. You will have the opportunity to upload your CV and other relevant documentation as part of this process.Closing Date: 19/03/2024
