About UsCore Group represents some of the world's leading technology brands in Sub-Saharan Africa, including iStore, Nintendo, and DJI.
Our mission is to bring products and services that empower, enable, inspire, and drive growth.
We achieve this through expert supply chain management, marketing, channel management, enterprise sales, and media relations.We are looking for an experienced Operations Manager to oversee warehouse operations, product assessment, repairs, and finished goods repacking within a growing business unit.
The successful candidate will be responsible for driving operational efficiency, ensuring compliance, and continuously improving processes across all assessment, repair, warehousing, and fulfilment functions.Key ResponsibilitiesProcess OptimisationDefine, design, and regularly review detailed SOPs, workflow processes, quality controls, and performance measurement systems.Develop and enhance control systems to minimise costs, eliminate waste, and mitigate risks in a high-value environment.Capacity Planning & Performance MeasurementDevelop and implement capacity plans to support current and future market demand.Set and track clear weekly, monthly, and quarterly performance targets.Support technical and administrative operations by optimising processes and increasing throughput.Process ManagementOversee and refine operational processes to enhance efficiency, quality, and adaptability.Proactively manage bottlenecks and constraints.Identify risks and escalate unresolved issues as needed.Continuously assess and evolve operational capabilities, capacity, and resources in line with business growth.Logistics & Resource ManagementManage logistics operations and the procurement of essential components.Prepare material and equipment lists, purchase orders, and cost analyses.Oversee the operational budget, ensuring cost-effective resource allocation.Team LeadershipLead and support warehouse, administrative, and technical teams in a high-paced environment.Foster a culture of high performance and accountability among team members.Qualifications & ExperienceA qualification in Business Operations, Logistics, or Engineering.5+ years of relevant experience in warehouse management, production, technical operations, or process optimisation.Competencies & SkillsCommunicationAbility to engage effectively across all levels of the organisation.Project ManagementExperience in managing expansion plans and implementing new processes.Strong ability to coordinate projects across multiple business functions.Problem-SolvingProven ability to manage complexity and proactively identify operational risks.Expertise in implementing preventative measures to ensure seamless operations.Operational EfficiencyCommitment to meeting and exceeding performance expectations.Risk Identification & ManagementProactive approach to identifying and addressing potential business risks.Why Join Us?If you are a dynamic Operations Manager with a strong track record in leading high-performing teams, driving operational improvements, and managing warehouse operations, we would love to hear from you.Join Core Group and be part of a company that is shaping the future of consumer electronics in Africa.
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