Operations Manager

Operations Manager Western Cape?
Location: Western Cape, South Africa?
Employment Type: PermanentA distinguished opportunity is available for an experienced Operations Manager to join a long-standing business process outsourcing operation within the manufacturing supply chain sector.
This role is integral to the delivery of client-focused services, internal team leadership, and the continuous pursuit of operational excellence.You will play a vital role in daily on-site client engagements, team supervision, process optimisation, and quality assurance, while driving innovation and service performance across multiple contracts.Key ResponsibilitiesFull manpower planning and deployment across sitesDaily client liaison, issue resolution, and non-conformance managementStrategic planning and scheduling in line with service delivery standardsBenchmarking of performance against contract KPIs and modelsOversight of budgets, costings, and financial efficiencyManagement of disciplinary hearings and employee relationsExecution and monitoring of OHS, FSSC22000, and other compliance auditsSupervision of approximately 6 contract supervisors and 10 internal staffHigh-level visibility over 300+ contract personnelIdentification and development of new client opportunitiesEssential RequirementsMinimum 5 years experience in operations or site management, preferably within TES or outsourced staffing environmentsProven leadership of multi-level teams in high-volume operational settingsProficiency in logistics, scheduling, and performance trackingStrong financial acumen, including budgeting and time-and-motion knowledgeExcellent interpersonal and problem-solving skillsValid Code 8 Drivers LicenseHigh level of computer literacy (Microsoft Suite and custom platforms)Entrepreneurial mindset with a proactive and solution-oriented attitudePreferred (Not Essential)Familiarity with FSSC22000, ISO, or Quality Management Systems (QMS)Personal AttributesPositive and professional demeanorStrong people orientation and team leadership capabilitiesHardworking, methodical, and hands-onInquisitive and committed to continuous improvementCommercially minded with strategic thinking abilityWhat Makes This Opportunity UniqueExposure to a company that actively outperforms competitors through service excellence and staff developmentA performance-driven culture with scope for business growth contributionsLong-term potential for professional development, influence, and leadership evolutionAnnual reviews aligned with industry benchmarksBonus and performance-linked incentives availableIf you are seeking a role where operational leadership, client engagement, and entrepreneurial spirit intersect this is the challenge for you.Apply today to take the next step in your operational career.