A well established national company has an exciting opportunity available for an Operations Manager to be based in Umhlanga, Durban. The successful incumbent will be responsible for effectively and efficiently managing the day to day operations for the business. Ensuring that there is compliance with all policies and procedures and strict adherence to internal and external controls. Daily, weekly and monthly reporting must be done accurately and timeously and contain appropriate content to enable effective decision making. Ensure that all tasks are completed timeously, accurately and Customers are provided with feedback regarding their orders. The Operations Manager will ensure achievement of organisational strategic objectives, goals, plans and targets as well as oversee effective coordination with the Warehouse, Sales and Buying teams. The incumbent will provide support to the Commercial Manager and will oversee all forms of Procurement both local and international. Responsibilities: Effective management of stock levels (to meet customer orders timeously, holding of appropriate and relevant stock items) This needs to be regularly communicated to the Buying department. Creation & review of daily, weekly, monthly reports. Awareness of second hand stock, to ensure no unnecessary spending. Track business expenses and income to ensure all is correct prior to finalizing month end. Oversee monthly/ weekly reports to identify slow moving & redundant stock, push to increase sales of these items and then deactivate stock code to avoid future purchases. Oversee disposal and write-off of inventory. Management of staff and consistent practice of code of conduct being applied. Oversee the Procurement department and all forms of negotiating with suppliers. Monitoring customer trends and informing Buying of anomalies as they occur. Oversee customers buying trend analysis (in conjunction with the Sales team) to substantiate correct stock holding levels but taking into account the Companys working capital requirements. Establishing, implementing and monitoring internal controls and processes. Identifying weakness accompanied timeous corrective action. Management of operating costs. Oversee external Sales Reps and Stock Controllers. Ensuring effective communication across all departments. Effective management of multi-warehouse stock levels using the multi-warehouse system and monitoring regional dispatches to inform customers of ETAs. Ensure BOM is being used were applicable as to ensure all costs are highlighted and correct markup is issued to customers. Satisfactory meeting of customer deadlines as per agreed SLAs. Creation of reorder levels and regular updates to these based on the change in customer requirements such that the reorder levels remain relevant. Review and approve the reconciliation of what has been ordered/delivered and what has been invoiced to the Customer to ensure completeness of the billings. Efficient interaction with the Sales team. Oversee all procurement (local and international) , negotiate for the best shipping terms and price. Oversee all movement on Pastel through the National Warehouse Administrator. Ensure all customers requirement and deadlines are met through managing the Warehouse Supervisor and relevant Team Members. Minimum
Relevant Diploma/Degree. A minimum of 5 years procurement experience. International procurement experience. Well rounded understanding of the supply chain process. Intermediate knowledge in Pastel Evolution. Geographical knowledge. Skills: Excellent Customer service skills. Ability to adapt and learn new skills. Good communication and interpersonal skills. Impressive planning and organisational skills. Strong attention to detail. Demonstrate initiative. (Pro-active). Good presentation and reporting skills. Kindly note that if you have not been contacted within 30 days, please consider your application unsuccessful.