Our client, a well-known transport and logistics company, is looking for an Operations Manager / Fleet Manager to join their team at their depot in Philippi.Overall Role Function:The overall objective of this position is to effectively manage and oversee the day to day (also nightshift) operations of the depot / plant.This includes the short-term planning and scheduling of daily operations.This extends from the productivity of drivers and their vehicles; along with the overall maintenance of vehicles; solving queries etc. in order to deliver exceptional service within clients SLA.Responsibilities:Budget Control:Creditors Ensure all invoices and POs are signed off and submitted to finance.Follow up on outstanding money.Other Insurance claims, traffic fines, vehicle maintenance.Management of driver hours.Budget and resource planning Use relevant data and analysis to give input into budget preparation for the division / depot.Client Service:Service culture Deliver within Service Level Agreement.Partnership Management Cultivate objective working relationships with variety of stakeholders (e.g. HR team, IT, clients).Client relationship management Daily client interactions on the frontline. Solve challenges and queries to reduce complaints.Operational execution:Oversee and manage own fleet of vehicles.Schedule maintenance.Weekly checks.Services.Wash bay.Breakdowns (where applicable).Licensing of vehicles.Manage diesel consumption.Trip management:Load trips onto in-house application.Manage and schedule drivers working hours.Route planning.Oversee successful loading of goods at clients with all relevant paperwork.Planning and scheduling the orders (old order incomplete from last loading cycle with new orders received).Site Management:Manage the wash bay.Manage the workshop.Manage the diesel.Other:Insurance claims.Ad-hoc projects.Debrief paperwork (daily).Reporting:Prepare and submit weekly operational statistics.Prepare and submit weekly financial flash to clients.Prepare, analyse and submit monthly operational statistics.Operational efficiencies:Work with team of drivers to deliver operational efficiencies.Delivery of superior quality customer experiences.Fleet management.Staff Management:Personal development Manage own development to increase own competencies for the position function and future leadership growth opportunities.People management plan and manage performance, skills development, and team motivation.Achieve efficiencies and increase competencies.Address employees issues or grievances.Management of drivers performance, i.e. weekly monitoring of their consumption per km, daily debrief and weekly reports indicating outliers.Driver PDP and licenses.Manage drivers leave and overtime (update daily).Teamwork support Effective teamwork within depot / branch.Qualifications:Matric / Grade 12.Computer literacy (MS Office, Outlook).Advanced studies (Tertiary Diploma / Degree) advantageous.Experience:Minimum of 2 years experience in a transport environment.Proven track record managing portfolio of customers.Specific industry experience beneficial.Good communication skills.Personal Qualities:Excellent administrative skills.Excellent communication skills.Able to work well with a team and under pressure.Must be diligent and time competent in order to meet deadlines.Must be customer service focused.Must be honest, reliable and trustworthy.Be willing to work flexible hours.Be willing to perform duties on weekends.Location: Philippi Depot.Salary offered: R15 000 R20 000 per month.Starting date: As soon as possible.Please forward your CV to be considered for this position if you meet all the requirements.Please assume that your application was unsuccessful if you do not receive any feedback within 4 weeks.
