Operations Assistant

Primary Responsibilities: Receiving, actioning and recording of own collection customers nominations Provide customers, per agreed distribution list, with their daily updates Create SOs on BC for distribution to customers and follow up on payments from CIA customers. For contractual customers, SOs are to be created from the BSO. At no time is any adjustment to be done to a BSO. All adjustments will be actioned by management. Communicate with direct line supervisor regarding any requests for adhoc customer stock. Process the order on Gasrite once SO created on BC. Pre-release can be actioned at this stage. All ops department processes are to be adhered to including verification of vehicles for loading at the terminal. Only once the order is released on BC can the orders be fetched from the BTT portal Once orders are received, they are recorded and then distributed accordingly. The operations assistant is trained on how to update released orders and upliftments on the automated reports. The operations assistant is to operate within the volumes as calculated by the above reports. No additional stock is to be issued unless instructed by management All processing is to be completed within the time frames as communicated to the customers. Any delays are to be reported and further comms to be sent out to clients on supervisors instruction Implement the instructions of management in accordance with the companys levels of authority. Communication: Participate in daily operations meeting Communication with customers regarding collection Actively participating in team meetings, asking questions to test understanding and contributing suggestions. Aid senior staff as and when required Remain updated on operations documented processes (e-filed) Requirements: Grade 12 1 2 years relevant experience in an operations environment Attention to detail Problem solving abilities Highly numerate and comfortable with data capturing and data manipulation and presentation. Quality focussed Good interpersonal skills Positive, energetic and results driven Good administration skills Logical thinker Exceptional communication skills