Night Shift Operator / Administrator

Night Shift Operator / Administrator


Night Shift Operator / Administrator

Details of the offer

Reputable Company in the Transportation Industry is seeking aNight Shiftp Operator, to join our team in Cape Town - Maitland
• Answer calls and respond to emails
• Handle customer inquiries both telephonically and by email
• Research required information using available resources
• Manage and resolve customer complaints
• Identify and escalate priority issues
• Route calls to appropriate resource
• Follow up customer calls where necessary
• Document all call information according to standard operating procedures
• Complete call logs
• Produce daily reports
• Filing
• Basic Administration
• 4 Year Customer Service Exp
• Excellent domain of the English language
• Computer literature – Proficient in Excel
• Good communication skills
• Matric
• Clean ITC
• Clear Criminal record

Please respond to this add with a detailed cv and contact number
Id Subtitle 729972603

Source: Gumtree_Co




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