Network Engineer | Comptia & Mikrotik Certified

Qualification and ExperienceRelevant degree, diploma, certifications in IT or studying towardsCompTIA Certifications (A+, N+, Security+ or Equivalent)5+ years IT related work experienceValid drivers licenseAdvantageous: MikroTik Certifications (MTCNA & MTCRE), SonicWall CertificationsKey Performance Areas:Design, Deployment, Maintenance, Optimization of: End user Computer Infrastructure, Network Infrastructure, Server Infrastructure, CybersecuritySetting up and keeping documentation up to date for all of the aboveForm part of Incident Response effortsSupport:Providing support to users and being the escalation pointMonitor and manage new and reopened ticketsProvide accurate high-level support towards end-users regarding their IT related issues and provide accurate and timely feedback (Level 2 - 3)Follow-up with the end-user to ensure that the issue is resolvedAid fellow team members where necessaryKnowledge:VMwareMicrosoft Active Directory & Entra IDNetworking (Routing, Switching, Firewall, SDWAN, VPN)Server hardware systemsStorage hardware systemsServer operating systems and software applicationsCCTVVoIP systems