Key Responsibilities Network, and telecoms infrastructure design, implementation, optimization and administration
Availability management planning according to business requirements and admin IT guidelines
Ensure that network and telecoms infrastructure are operational and maintained
Monitor the system performance daily against benchmarks or baseline standards.
2nd line technical support
Windows Server administration, Active Directory, DNS, DHCP and Group Policy
Hardware, software purchases
Monitoring of backups
Security and network monitoring
Configuration of VOIP PBX system
SQL Database maintenance
Network Security System configuration and remediation
Exchange hybrid configuration (Azure AD, Exchange Online)
Installation of new hardware and software
Offer suggestions for upgrades and changes within I.T. department
Assessing of I.T. infrastructure on a regular basis and ensure it meets necessary demands
Self-development, learning new technologies
Web Server configuration and hardening
Maintenance of File and Print Services
Updating of Windows Server and Client systems
System configuration and set up according to requirements
System configuration documentation (Create and document all network processes and keep documentation updated as processes and services change.)
Disaster Recovery Management
Incident- and change control management
Track incident trends ensuring pro-active availability and capacity of system.
Implement required changes on systems as approved.
After hours support
6-8 years of proven Network and Systems engineering experience
IT Bachelor Degree or BTech Diploma
NQF4 (Grade 12)
Comptia A+, N+
Linux LPIC Systems Administrator
Vendor Firewall certification (Palo Alto)
Solid understanding of Routing and Switching protocols,
Including VTP, VLANs, Trunking, and First Hop Redundancy Protocols (HSRP, GLBP, VRRP).
Expert knowledge of TCP/IP protocol.
Voice over IP and Power over Ethernet Telecoms System
Technical experience in LAN, WAN, WiFi and Internet protocols.
Windows Server 2008 - 2016
SQL Database Administration
Microsoft Hyper-V Virtualisation
Azure AD, Azure AD Connect
Active Directory, DNS, DHCP, Group Policy
Remote Desktop Services 2012/2016
SSL/IPsec VPN tunnels
Veeam Backup and Recovery
WLAN (Cisco, Mikrotik)
AWS cloud services