Media Officer Cio:Ict Services

Nelson Mandela University reserves the right not to make an appointment. In considering candidates for appointment into the advertised posts, preference will be accorded to persons from a designated group in accordance with the approved Nelson Mandela University Employment Equity Plan. No late applications will be accepted. CORE PURPOSE OF JOB Co-ordinate and facilitate client accessibility to campus specific, functional and appropriate audio-visual equipment. KEY PERFORMANCE AREAS Provide technical consulting and user support on the on-site AV/Media equipment Co- ordination of the temporary redistribution of loan pool equipment to supplement sites requiring additional equipment for short periods Ensure that the media assistant delivers in terms of agreed upon minimum standards and timeliness daily Operate certain AV/Media equipment for clients if so required Set up and fine tuning of permanent sound systems on campus for special events Regularly inspects all lecture venue equipment and report damages to the Senior Media Officer Provide afterhours function support when required Make video recordings of special events, lectures, etc. when required Basic maintenance is conducted by attending to equipment breakdowns on site, retrieval of faulty AV/Media equipment and arrange for replacement equipment to be made available Supports technology rollout projects Supervise and ensure Safety, Health and Environmental (SHE) compliance Remaining up to date with technologies employed by the University through training Assist users with online meetings and lectures (Teams, Zoom etc.) Assist on other campuses when needed as determined by the Senior Media Officer. CORE COMPETENCIES Proven ability to provide user support on audio-visual technologies; Ability to work on own initiative and as a member of a team; Possess strong communication (verbal and written) and interpersonal skills; Good understanding of industry trends in audio-visual technologies; Ability to perform under pressure; Good problem-solving skills and recommend audio-visual technology solutions; Ability to continuously learn and acquire new skills; Training skills will be an advantage. REQUIREMENTS M + qualification or technology certification with 1- 3 year experience in similar working environment Experience in audio-visual equipment support SCREENING QUESTIONS Do you have any experience supporting audio-visual technologies? Do you have any experience in engaging with and training users on the use of audio-visual technologies? Do you have any experience supporting online meeting solutions? Cover letter Reference checks