Job Description General Ensure adherence to Standard Operating procedures Ensure adherence to company Code of Ethics Ensure all duties are performed in accordance with accepted service delivery standards. Maintain quality, efficiency and confidentiality of service. Liaise with and assist Business Manager and Managers of the Industrial Business units. Perform any other reasonable tasks as assigned by direct line manager Adhere to all quality and safety requirements of the SGS management system. Perform any other reasonable tasks as assigned by direct line manager Performing reception duties as and when required Administration CRS coordination – coordination of inspection and testing activities. Business Procurement Administration Ensure Preferred Suppliers are used Purchase Requests Receiving of services/goods Order follow up Supplier performance feedback Business Support Apply Procurement policies and procedure Petty Cash to be done inline with SGS procedures and submitted timeously. Liaison with customers via telephone or email. Ensure all messages are conveyed to relevant people. Adhoc administration duties required by the line manager. Travel arrangements for manager / Technicians etc. Filing and maintenance of filing system. HR Support Function (if required) Prepare and submit timesheet within the required timeframe. Provide support in terms of recruitment and ensuring complete documents and files reach the HR department before the payroll deadline. Feed information to HRBP in terms of disciplinary issues in a timeous manner. Communicate terminations, new recruitments, disciplinary support timeously and ensure the correct procedures are/were followed. Process leave records, if assigned as leave impersonator. Finance Prepare IDNs (As and when required) Manage Petty Cash and ensure procedure is followed (if required) Receive and process cash payments from clients honestly and accurately. Request new customer accounts be opened. Raise and follow-up on Purchase Orders. Arrange and follow-up payment for CBD or COD suppliers. Providing instructions to Finance for invoicing. Feeding information to Finance as and when required. Ensure accurate and timeous frontloading, if and when required. Process and submit claims as per company procedure within deadlines. Sample Handling and Distribution of Results (If required) Ensure prompt and efficient handling of samples as trained and per applicable procedure. Attend to all operational matters related to work in progress at sample reception and new instructions received from customers / line Manager. Preparation of test reports, emailing of results to customers, manual and electronic filing of job and / or test report. Quality & Health & Safety System Ensure fire fighter and first aider certificates are in place and inform OI Officer timeously when the certificates are to expire. Assist manager to ensure proper induction training are done for new staff. Communicate SGS health and safety communication to the rest of the reporting commercial/regional staff. Drive the rolling out of mandatory training as communicated by SGS to meet the set deadlines. Adhere to all quality and safety requirements of the SGS management system. Actively participate in safety related activities. Always wear appropriate protective clothing. Adhere to all relevant HSE procedures and protocols. Keep workplace and equipment neat and tidy. Report deviations and communicate instructions to improve and maintain the quality system. Provide SHE administrative and other duties if appointed. Qualifications Grade 12 Language: Proficiency in English and Afrikaans (Read, write, speak) Computer literacy in Word, Excel, Outlook Additional Information Full time fixed position with competitive salary, training and development, internal promotions, travel and responsibilities, from time to time. SGS also offers a competitive and attractive benefits package. Note: All appoints are made in line with our employment equity plan. Should you have not heard from us within 2 weeks please accept your application as unsuccessful.
