Lodge Manager

Description:

Assistant Lodge Manager (Hluhluwe) Purpose of the Job: To assist the Lodge Manager in managing the lodge and, by doing so, creating a profound guest experience, which is in line with the service, vision, and creative concepts of the lodge. Required Qualifications: Hospitality Diploma or tertiary qualification in Management Technical Competencies & Experience: 2 - 3 years’ experience in a management role in relation to a lodge environment Focus on guest experience delivery from kitchen & bar & waitron department Presenting month end packs to Operations & Finance depts Understanding of budget control, financial management and planning HR functions of the lodge Staff management and staff disciplinary process Development / Uplifting process of employees Front office skills and guest reception experience Ability to train staff Finance, admin stock control and stocktaking Behavioural Competencies: Strong communications skills (Verbal and written in English and Zulu) Well groomed, good personal hygiene and presentable Bubbly, friendly personality Strong work ethics and the ability to work unsupervised Empathetic and compassionate personality Excellent interpersonal skills Self-motivated Excellent decision making and problem solving Understanding and tolerant of cultural differences Realistic expectation of living in a remote area Remuneration: Competitive, market-related but dependent upon skills and experience.

3 days ago
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