Key Account Manager

Role Purpose

The purpose of the Key Account Manager is to run the end to end Key Account Management of key business partners within the Consumer Business Unit Sales Channels.
Your responsibilities will include:

1. Sales Planning and Execution
Develop and implement the sales plan for respective channels aligned to the business strategy.
Deliver sales presentations and proposals to executive levels and boards of directors;
2. Revenue and Margin Growth
Develop and implement plans to increase net sales revenue across both prepaid and contract across relevant channels.
Ensure margin growth by managing discounts, tariffs and product/channel/segment mix.
3. Channel Partner Management
Identify and propose new channel partners
Manage and support existing channel partners
4. Reporting and Feedback
Accurate reporting and feedback of performance against targets.
5. Stakeholder and Relationship Management and Customer Service
Build strong relationships through proactive interaction with customers at all levels.
Oversee the calling plans of the outsourced Account Managers/Service Managers and other teams
Ensure a good Customer Experience with all customer interactions
Ensure that SLA’s with customers are adhered to at all times
Internal Stakeholder management with various business areas
Regional relationship management with the various Regions.
The ideal candidate will have:

3-5 years experience in Field Marketing, Key Account Management or Sales
Preferable knowledge in the telecoms arena
Proven experience in building and maintaining relationships
Forecasting and Planning is essential
Financial and commercial acumen
Matric
Degree/ Diploma, with
At least 3 years relevant experience
OR
Matric
At least 5 years relevant experience

Closing date for applications: 23 June 2021

The base location for this role is, Midrand, Vodacom Campus

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Vodacom is committed to an organisational culture that recognises, appreciates and values diversity & inclusion.