Junior Sage X3 Technical Support

Our client based in Johannesburg is looking for a Junior X3 Sage Support Agent to join their team.This is a 3-month contract with the possibility of becoming permanent based on performance.Part of your responsibilities will include:Providing first-line support to end-users experiencing problems and escalating issues when required.Retail Point of Sales first LineSupporting Monitor ATRACE files and performing log reading analysis for troubleshooting system issues.Creating and modifying import templates for data integration as needed.Monitoring and maintaining batch and accounting tasks.Monitoring and maintaining module interfaces.Reconciling POS Retail system daily sales transactions with Sage X3.Monitoring integration errors and fixing them.Linking Crystal Reports to Sage report codes and setting up parameters.Writing and modifying queries and Crystal reports.Participating in project teams implementing new systems or expanding existing ERP environments.Providing end-user training.Requirements:Warehouse and Distribution experience.Experience supporting the Sage X3 environment.Basic SQL experience.Crystal reporting experience.Degree from a recognized institution.South African citizenship.Clear criminal and ITC record.
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