Junior Community Manager

Junior Community Manager

Shimansky Jewellers

Junior Community Manager

Details of the offer

We are looking for an enthusiastic Junior Community Manager to join our marketing team! If you are a highly motivated, self-driven and an ambitious tech-savvy individual, we would love to meet you! We are expecting you to be experienced in all platforms of social media from a business perspective, strongly focused on customer service as well as content writing. Duties & responsibilities · Responding to customers and potential clients on social media (Facebook, Instagram, Twitter [additional Pinterest, YouTube and LinkedIn]) in a timely manner This includes Inbox messages and comments on social media posts. · Liaise with the Sales Department on enquiries · Build relationships with customers on social media · Monitor, track and report on feedback and online reviews · Verify the marketing team on reviews posted online · Schedule social media posts · Social Media performance tracking, analysing and reporting · If needed, writing a few social posts based on social media campaigns · Require excellent writing skills while incorporating the tone of the brand Skills Exceptional verbal and written communication on all levels, both internally and externally Self-motivated, quick learner, ambitious, positive attitude Prioritise workload and meet deadlines for a variety of customer relations and marketing deliverables Strong interpersonal, verbal and written communication skills An understanding of sales will be an added advantage Requirements Matric Minimum 1-2 years experience Computer literacy Strong MS Office skills, advanced Excel skills

Source: Neuvoo3_Ppc


  • Call Center - Customer Support / Customer Service Manager