Are you a skilled workshop technician looking for your next opportunity? Candidates need to be Cape Town based to apply.Our client is a leading managed service provider, offering top-notch IT and connectivity support to a diverse range of clients. They deliver exceptional services and innovative solutions.As a Workshop Technician, you will play a critical role in providing hardware repair and IT support to clients.Duties will include but are not limited to:Install & configure various software applications on Mac & WindowsProvide basic PC / Mac / Printer support & log calls with vendorsMan the helpdesk phone & assist with user administrationTroubleshoot Windows OS, manage system updates, & handle AD accountsProficient in MS Office / 365 & troubleshooting common Windows issuesBasic networking & internet-related experienceQualifications and experience:Excellent troubleshooting skillsPro-active personality with a strong personal driveMinimum of 5 years Technical IT working experienceComfortable working alone as well as part of a teamCustomer service focused & a team playerWillingness to take ownership & function under stressful situationsTask-oriented, deadline-driven, time management skillsKeen learner, able to learn existing infrastructure quicklyAbility to perform repetitive tasks accuratelyAbility to use best practices and follow procedural implementation tasksPassion for technologyWilling to work after hours & on weekends when neededStrong knowledge of computer hardware, software, and networkingProficiency in Windows and macOS operating systemsExperience with Microsoft Office 365, Active Directory, and other common IT applicationsRelevant certifications such as CompTIA A+, Network+, or Microsoft Certified Professional (MCP)Experience with virtualization technologies (e.g., VMware, Hyper-V)Familiarity with cybersecurity best practices and toolsExcellent problem-solving skills and attention to detailStrong communication and interpersonal skillsAbility to work independently and manage multiple tasks simultaneously
#J-18808-Ljbffr