It Technician

Education and Experience:Certificate in Information Technology or related fields (NQF 5)Diploma in Information Technology or related fields (NQF 6)Microsoft MCSE, CompTIA Certifications like Networking+, Security+CISCO CCNA, VMWARE CERTIFICATIONSIT related certifications10+ years' experience in Information Technology.WAN, LAN, Wifi, Virtualized environments, Windows Active Directory, Microsoft 365 platform, end user support, and general IT systems support Firewalls, VOIP, Routers, Switches, Cables etc. System and Network Skills:Office 365 and MS Office 2016 – 2021Windows Server 2008 - 2019 Diagnoses/Administration/Setup.Microsoft 365 Cloud Dashboard Administration.Active DirectorySage 300Cherwell Incident Management SystemIOWA Call Management systemsCRMNetwork Diagnoses and Planning.Server Hardware.VeeamWindows DNS ServersMicrosoft Exchange Admin/Diagnoses/reading of logs.Good Technical understanding of both Local and Wide area networkingNetworkingVOIPWS 2012/2016/2019 R2,DNS, AD, DHCP, DC, WSUS, Roaming Profiles, Group Policy,Print Server,Enterprise Anti-Virus software.TeamViewer and AnyDesk. Duties and Responsibilities:Implement Infrastructure, servers, virtual machines (VMware)ConfigurationManagement of storageSecurity settingsPerform MaintenanceProactively design and install upgrades, releases, and application patches, update drivers, servers, and firmware with newer technology.Monitor client and inhouse systems / identify problem areas.Provide Technical Support to both internal and external clientsRecommend SolutionsPlanning infrastructures.