It Support Staff

It Support Staff
Company:

Global Computonics Enginerring Services


It Support Staff

Details of the offer

Education :Bachelors Degree
Experience :1 - 5 Years

Skills :
- Proven work experience as a telecommunications specialist
- Familiarity with MS Office and databases
- Hands on experience with all telecommunications systems including peripheral equipment (e.g.computer networks, optical fiber, on site controllers, data modems, terminals, etc)
- Adequate interpersonal and organisational skills
- Team player with customer service orientation
Responsibilities :
- Manage, supervise and provide technical advice on telecommunications systems
- Receive feedback, identify users? needs and requirements and mobilize existing technology to meet their criteria
- Document plans, requests, activities and specifications and report on them
- Program features, design networks and systems and allocate resources as necessary
- Monitor and test systems and peripheral equipment and troubleshoot problems
- Evaluate systems performance level and improve capabilities as needed
- Oversee and coordinate telecommunications activities
- Purchase electronic equipment and prepare budgetary justifications
- Cooperate with management to develop staff and improve their skills
- Follow industry?s standards and best practices

Description :
Carrying out projects as assigned in a culturally diverse environment. Properly document support, repair, and project activities using a help desk ticketing system. In general, free the system administrator from some of the day to day issues so he/she can focus on larger projects and IT initiatives.


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